Reporting to the local Service Delivery Manager, IT L2 Support Analyst responds to and diagnoses problems through discussion with users; includes problem recognition, research, isolation, and resolution steps; typically resolves basic problems while referring more complex problems to intermediate and senior level; responsible for the planning of capacity and updating of hardware for interactive systems, network systems, and operational systems for various environments; interacts with other areas of the company to solve less complex problems, to standardize and to improve the efficiency of operational, interactive and network systems.
Essential Functions :
Perform on-site analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions, including on-site and remote users as needed
Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels
Receive and respond to incoming calls, email messages and or help desk tickets regarding desktop problems
Performing routine inspections and upkeep of existing installations
Configure and troubleshoot mobile devices, iPads, and iPhones
Escalating complex problems to the appropriate support teams
Prepare reference material and user guides
Ability to lift and carry 50 lbs. of computer equipment
Liaise with company's technology vendors for prompt rectification of any problems or emergencies
Coordinate with other IT infrastructure and application groups to provide 'boots on the ground' support to resolve incidents
Qualifications:
Bachelor's degree in computer science or related field with 5+ years of experience in a similar role
2 - 5 years of experience in an end-user desktop support role
Experience with Microsoft Active Directory, Microsoft Desktop Operating Systems, Microsoft Office products including Teams, Adobe, TeamViewer, and other related desktop software
Experience with Copier / Printer / Peripheral device installation and troubleshooting.
Experience with Audio / Video and conferencing solutions
Exceptional customer service and communications skills
CompTIA A+ certification
•
United States - LA - LA - New Orleans
July 3, 2024
Job Details Job Location: • New Orleans, LA - New Orleans, LA Position Type: • Full-Time/Part-Time Salary Range: • Undisclosed Description Curana Health is a provider-led, primary and post-acute organization focused on senior living communities and senior living residents. • We are committed to...
United States - LA - LA - Cullen
May 12, 2024
Home Weekly Opportunities Start at $0.42 CPM base pay after training Paid Training for Recent CDL-A Graduates. • Veteran Appreciation Pay that Wont Cost you Your Benefits Training Program Details Train in as little as 3 weeks 7,500 miles with a Mentor After Training Teams start up to $0.79 CPM:...
Loves Travel Stops and Country Store
United States - LA - LA - Duson
July 3, 2024
Req ID: 435203 Address: 126 Lexington Dr Duson, LA, 70578 Benefits: • Paid Time Off • Flexible Scheduling • 401(k) - 100% match up to 5% • Medical/Dental/Vision Insurance after 30 days • Competitive Pay • Career Development Welcome to Love's! Tire Technicians work in a fast-paced environment and...
United States - LA - LA - Gretna
July 3, 2024
The Manager performs and directs overall restaurant management. • Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. • Maintains standards of restaurant safety and security. • Recruits staff and oversees training program. • Responsible for...
United States - LA - LA - Sunshine
July 3, 2024
SUMMARY: The Drafter reviews detailed heat exchanger drawings against customer requirements, in-house design calculations, in-house/standard fabrication requirements, and marks required modifications for correction. The Drafter incorporates the required modifications into the detailed heat exchanger...
United States - LA - LA - Baton Rouge
July 3, 2024
SUMMARY: The Drafter reviews detailed heat exchanger drawings against customer requirements, in-house design calculations, in-house/standard fabrication requirements, and marks required modifications for correction. The Drafter incorporates the required modifications into the detailed heat exchanger...
United States - LA - LA - Lafayette
May 12, 2024
*The Sales Consultant is directly responsible for counseling customers on their decision journey while purchasing a new/used vehicle from Sterling Automotive. The sales consultants position is heavily reliant on digital communications, digital marketing, social selling and face-to-face interactions....
United States - LA - LA - New Orleans
July 1, 2024
Overview • Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops...
United States - LA - LA - New Orleans
July 3, 2024
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways....
United States - LA - LA - New Orleans
July 3, 2024
Core Group Resources is America's leading recruitment company. • Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise...
United States - LA - LA - Shreveport
July 3, 2024
SIGN ON BONUS AVAILABLE • This job acts a leader in the provision of patient care using the nursing process within the framework of the Nurse Practice Act, ANA Code for Nurses and Scope & Standards of Practice. • Effectively delegates, directs, and assists licensed and ancillary team...
United States - LA - LA - Bossier City
July 3, 2024
RNnetwork is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Bossier City, Louisiana. • & Requirements Specialty: PCU - Progressive Care Unit • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 36 hours per week • Shift: 12...
United States - LA - LA - Alexandria
July 3, 2024
At Favorite Healthcare Staffing, we aspire to learn what thrills you about being a healthcare professional. • Our exceptional recruiters thrive on the challenge of discovering the perfect position for you. • From day one, your dedicated recruiter has your back as you search for your next...
United States - LA - LA - Carville
July 3, 2024
SUMMARY: The Drafter reviews detailed heat exchanger drawings against customer requirements, in-house design calculations, in-house/standard fabrication requirements, and marks required modifications for correction. The Drafter incorporates the required modifications into the detailed heat exchanger...
Loves Travel Stops and Country Store
United States - LA - LA - Tallulah
July 3, 2024
Req ID: 435474 Address: 227 Hwy 65 S. Tallulah, LA, 71282 Benefits: • Paid Time Off • Flexible Scheduling • 401(k) - 100% match up to 5% • Medical/Dental/Vision Insurance after 30 days • Competitive Pay • Career Development Welcome to Love's! Tire Technicians work in a fast-paced environment and...
United States - LA - LA - Baton Rouge
May 5, 2024
Description • JOB PURPOSE OR MISSION: Administers nursing care to designated patients under the direction/supervision of a Registered Nurse. Performs a variety of direct and indirect patient care duties in accordance with the needs of the age population served as defined in the department's...
United States - LA - LA - West Monroe
July 3, 2024
Customer Service Representative *Customer Service Representative - CARSTAR Laneys Collision Center West Monroe*JOB SUMMARY* • The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the...
American Rental Association ARA
United States - LA - LA - Geismar
July 1, 2024
Great company. Great people. Great opportunities. • If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! • As an Equipment Associate at United Rentals, you will perform a variety of manual tasks to ensure...
United States - LA - LA - Baton Rouge
July 3, 2024
*What You Will Do* • All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means: • Being friendly and professional, welcoming customers to Lowe's and helping with home...
Loves Travel Stops and Country Store
United States - LA - LA - Hammond
July 3, 2024
Req ID: 438570 Address: 2205 S Railroad Ave Hammond, LA, 70403 Welcome to Love's! Where People are the Heart of Our Success Lube & Tire Technician As with Love's, Speedco's values go beyond our name. We look for those same values in our people. Our network of travel stops are growing at a...
United States - LA - LA - covington
June 26, 2024
This Staff Attorney will handle cases for domestic violence survivors in St. • Tammany and Washington Parish, representing clients at the 22nd Judicial District Court. • This position will be in the Covington office. • The ideal attorney candidates will be able to demonstrate: •...
United States - LA - LA - Monroe
July 3, 2024
ScionHealth - Kindred Cornerstone & Solara Hospitals is seeking a Registered Nurse (RN) Med Surg for a nursing job in Monroe, Louisiana. • & Requirements Specialty: • Med Surg • Discipline: • RN • Duration: • Ongoing • 36 hours per week • Employment Type:...
United States - LA - LA - Ashland
May 12, 2024
Home Weekly Opportunities Start at $0.42 CPM base pay after training Paid Training for Recent CDL-A Graduates. • Veteran Appreciation Pay that Wont Cost you Your Benefits Training Program Details Train in as little as 3 weeks 7,500 miles with a Mentor After Training Teams start up to $0.79 CPM:...
United States - LA - LA - Houma
July 1, 2024
Reporting to the local Service Delivery Manager, IT L2 Support Analyst responds to and diagnoses problems through discussion with users; includes problem recognition, research, isolation, and resolution steps; typically resolves basic problems while referring more complex problems to intermediate...
United States - LA - LA - Hammond
July 1, 2024
QUALITY ASSURANCE MANAGER / QIDP (Qualified Intellectual Disabilites Professional) • Job Locations • US-LA-MANDEVILLE | US-LA-HAMMOND • ID • 2023-131566 • Line of Business • ResCare Community Living • Position Type • Full-Time • Pay Min • USD...
United States - LA - LA - New Orleans
July 1, 2024
Company Description About Chamberlain University • Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. • Our regionally accredited University...
United States - LA - LA - Baton Rouge
July 1, 2024
2675 O'Neal Ln, Baton Rouge, LA 70816, USA Req #997 • The role of the DMV/Title Specialist is to provide a variety of clerical functions involving collateral documentation, retention, and other lending activities to support the lending team. They will be responsible for the filing of lien...