Family Support Specialist I

Commonwealth of Kentucky
US - Kentucky - Berea
July 4, 2024

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7/15/2024 (8:00 PM EDT)

24-03888

Family Support Specialist I

Pay Grade12

Salary

$39,948.96 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

for more details on state employment.

Hiring Agency

Cabinet for Health & Family Services | Dept for Community Based Services

Location

204 Pauline Drive
Berea, KY 40403 USA

Description

The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides servicesand programs to enhance the self-sufficiency of families; improve safety and permanency for children andvulnerable adults; and engage families and community partners in a collaborative decision-making process. Weoffer an opportunity work with individuals and families applying for public assistance benefits in theCommonwealth.

DCBS is searching for a Family Support Specialist I who is highly skilled and motivated to help others. Thisincludes providing professional services directly to the public in reviewing, monitoring and determiningeligibility for assistance programs. The Family Support Specialist I will utilize the formal training providedto make eligibility determination for various public assistance programs. The employee is required to performat the highest quality to ensure services to the vulnerable citizens. This is a demanding and rewardingposition that requires maturity and self-discipline.

Career growth is encouraged through training and mentoring. Benefits include health and life insurance,flexible work schedules, paid sick and vacation leave, and retirement benefits.

For more information on the Department for Community Based Services, please visit our website at/chfs.ky.gov/agencies/dcbs/Pages/default.aspx

Responsibilities included but not limited to:

Interviews clients via phone or in person for Basic Public Assistance programs.
Gathers, completes and reviews required documentation needed.
Participates in formal and on the job training and observing other staff.
Tracks processing deadlines for timely case activity and case hearings.
Learns to identify resources and appropriate referrals.
Learns to operate computer terminals and personal computers, prepares and maintains case records.
Enters case information into the computer.

The ideal candidate will have:

Experience working with the public.
Strong verbal and written communication skills.
Good time management and organizational skills.
The ability to work well under pressure.
A willingness to work as part of a team.

The position you are applying for has access to or use of federal tax information (FTI) or meets the statutorydefinition of front-line staff. Therefore, pursuant to IRS Publication 1075 and 900 KAR 1:009 or KRS 194A.062and 900 KAR 1:050, applicants for this position in the Cabinet for Health and Family Services (CHFS) shallsubmit to a fingerprint-based criminal background check by the Department of Kentucky State Police and theFederal Bureau of Investigation.

CHFS participates in E-Verify and will provide the federal government with your Form I-9 information toconfirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9.

For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at*** or /e-verify.gov/

Minimum Requirements

EDUCATION:Must complete two years (54 semester hours) from a college or university.

EXPERIENCE, TRAINING, OR SKILLS:NONE

Substitute EDUCATION for EXPERIENCE:NONE

Substitute EXPERIENCE for EDUCATION:Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):NONE

Working Conditions

Performs job duties in an office setting and/or visits clients in homes.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Amanda Stiltner at *** or ***.

An Equal Opportunity Employer M/F/D

Read the full job description and apply online on the recuiter's web-site

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