Community Support Team Case Manager

DuPage County Health Department
US - Illinois - Wheaton
June 26, 2024

Salary:
Depends on Qualifications

Location :
115 N County Farm Road Wheaton, IL

Job Type:
Full Time (40.0 hours per week)

Job Number:
24-00853

Service Unit:
Behavioral Health Services

Department:
Outpatient Services - Adult

Opening Date:
06/25/2024

Closing Date:
7/31/2024 11:
59 PM Central

Description

The DuPage County Health Department would like to announce an opportunity to work on our Community Support Team which provides a team-based approach towards recovery and resiliency oriented, intensive, community-based rehabilitation and outreach service for adults.

The Community Support Team provides a high level of support to clients that struggle with engagement in their in Behavioral Health treatment. This team collaborates to support these clients as one part of a comprehensive community behavioral health system that includes crisis services, adult intensive services/residential services, forensic behavioral health, substance use treatment, and psychiatric services. Our team is designed to meet the educational, vocational, residential, mental health, co-occurring disorders, financial, social and other treatment support needs of the recipient. Interventions are provided primarily in natural settings, and are delivered face to face, with individual recipients and their family/significant others as appropriate to the primary well-being and benefit of the recipient. It is provided to recipients to decrease hospitalizations and crisis episodes and increase community tenure/independent functioning; increase time working, in school or with social contacts; and personal satisfaction and autonomy. Through clinical interventions and supports based on identified, individualized needs, the recipient will reside in independent, semi-independent, or family living arrangements and be engaged in the recovery/treatment process. The purpose/intent of Community Support Team is to provide specific, measurable, and individualized mental health rehabilitation interventions to each person served through the reduction and management of symptoms and the development of stability and independence.

The preferred candidate will be able to assertively and compassionately engage a population that struggles with engagement. Do you love a challenge and project the warmth and sincerity needed to work effectively with clients? Do you have a strong ability to work within a collaborative team approach? Do you have knowledge of harm reduction practices, stages of change and motivation enhancement treatment? If so, then we invite you to apply to become part of our team.

This full-time position is Monday through Friday, 8:
00 am until 4:
30 pm, is based at our Central Public Health Center in Wheaton. This position involves 60% of client services provided in the community, with some office-based sessions. This position will provide an opportunity to engage in advocacy, education, and referral services to clients with serious mental illness. In this role, you will also need to have knowledge of harm reduction practices, stages of change and motivation enhancement treatment. Our new team member will have the ability to work within a collaborative team approach and work collaboratively with community providers in order to achieve client goals.

This position is eligible for a full, DuPage County benefit package to include, Tuition Reimbursement, Student loan forgiveness and 12 paid federal holidays. For a complete list of our benefits, click on the benefit tab.

If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team! We at the DuPage County Health Department, value our employees and take great pride in providing the ability to have a good work life balance.
Responsibilities

Manages a case load and maintains regular contact with clients outside of the office, homebased and community based to meet client need and engage at risk clients.
Acts as client advocate to facilitate access to resources and services; works collaboratively with providers to achieve client goals.
Develops and maintains client treatment plans; provides intervention to support client self-management of their illness.
Demonstrate the ability to engage clients with comprehensive needs in their recovery process
Maintains professional relationships with community systems and resources to further support client needs
Acts as a liaison between healthcare resources and clients; participates in client staffing and team meetings.
Demonstrates independent judgment and discretion in making position related decisions; meets established productivity standards; performs concurrent documentation.
Maintains collaborative relationships with co-workers to effectively support clients.
Participates in emergency activities as assigned.
Maintains required training, licensure and/or certification.
Maintains confidentiality of privileged information and adheres to client privacy laws.
Demonstrates sensitivity and understanding of other ethnic groups and cultures.
Adheres to department guidelines for attendance and punctuality.
May transport clients using an agency-owned vehicle.
Provides skill building and case management supports to clients in the community; works collaboratively with other clinical staff.
Works during assigned business hours, allowing for flexibility in the schedule

Requirements

Completion of a Bachelor's Degree in Psychology, Social Work or related field, and one year of behavioral health experience; or an equivalent combination of training and experience.

This role requires you to pass a MVR background check and have a valid driver's license, along with your own personal vehicle that is reliable to drive while working in this role. Paid on site new hire HR and BHS orientation is required at our Central Public Health Center in Wheaton.

DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.

Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.

Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at

Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options:
three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have ac.

Read the full job description and apply online on the recuiter's web-site

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