Commercial HVAC Service Account Manager

Country:
United States of America Location:
CAI10: CCS-Chicago, IL 7501 S Quincy St, Willowbrook, IL, 60527 USA Commercial HVAC Service Account Manager
Ideal candidate located in Chicago, IL
Carrier is a leading provider of HVAC and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, occupant comfort, and service reliability across several platforms!
As the Commercial Service Account Manager you will be responsible for pursuing opportunities for projects and service agreements to help keep our customers operating efficiently, while pursuing larger opportunities that help our customers modernize their HVAC systems and improve operating efficiency.
This role is a great fit for you excel at building and maintaining strong relationships, with an outstanding customer service attitude and the ability to collaborate with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Job Responsibilities:
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs, modernizations, and system replacement)
Create and maintain Sales Territory and Account plans
Present at industry events to develop new and existing customer relationships and opportunities
Promote Carrier value propositions linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Desired Capabilities:
Able to learn Carrier products/solutions and present them with credibility
Experienced in identifying and qualifying prospective Carrier customers
Able to maintain customer relationships and build share value for account growth
Able to develop and propose technical repair opportunities
Able to identify and articulate the value of Carrier offeringsand how they map to customer needs
Able to understand Customer purchasing processes and adapt selling style to match
Possessing highly effective presentation and communication skills
Able to manage multiple demands on your time and and prioritize for best outcomes
Having a bias toward customer service and fast response to customer requests
Able to consistently achieve sales performance metrics and annual sales targets
Able to negotiate service agreement renewals effectively
Required Qualifications
2+ Years of B2B technical sales experience
High School Diploma/ GED
Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs / platforms
Ability to pass a MVR background check
Ability to travel up to locally within in assigned territory
Preferred Qualifications:
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software.
Ideal candidate will be located in Western Oregon
Demonstrated experience in the HVAC industry
Bachelor's degree preferred
Demonstrated written, verbal and presentation skills to develop effective proposals and customer-facing correspondence
Ability to develop and maintain relationships with internal and external customers and peers
Ability to sell directly to end user prospects and customers
Demonstrated experience in selling service agreements
Ability to introduce others to cross sell and upsell to expand existing customer / contact base
Ability to work in a highly team-oriented and dynamic environment
• LI-Hybrid
RSRCAR
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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