Position Type:
Information Services/Specialist
Date Posted:
6/20/2024
Location:
District Wide
Date Available:
07/08/2024
Closing Date:
Until Filled
Position / Title: Technology Specialist
Bargaining Unit: NON-UNION
Department/Location: Information Services
Work Days: 261
Reports To: Supervisor - Technical Support Services
JD Revision Date: 11/09/2017
Supervises: N/A
Function / Position Summary
Analyze and respond to requests for technical support over the phone and in person to provide solutions. Resolve technical issues or elevate resolution to Technical Support Supervisor when needed. Specialist will interact directly with supervisor, faculty, staff, students, and members of the public to ensure a level of high customer service and resolution to technical matters. Will ensure attendance and punctuality is in alignment with the district timekeeping policy. Will track and document all requests to establish and maintain department protocol and timely resolution as defined by the Director of IS. Maintains confidentiality of student/staff information in the school district and in the community. Travel within the district and surrounding communities is required.
Job Duties / Responsibilities
Receive real-time job alerts and never miss the right job again
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