Benefits Administrator

Starting hourly wage: $34.00 - $40.46, DOE

General Statement of Duties

Performs a variety of professional and administrative level Human Resources (HR) duties in a strict, confidential setting with an emphasis on training & development, workers' compensation, and benefits & total compensation. May carry out responsibilities in some or all of the following functional areas: coordinate and deliver both online and in-person training; oversee benefit updates and communications; develop and review reports to determine training and benefit needs, identify department process efficiencies and deficiencies and recommend modifications and improvements; assist with obtaining statistics and information in renewal process of benefit plans; maintain and update employee benefit information including intranet/internet pages; special projects as requested. The work is performed under the general direction of the Human Resources Director (HRD), but some latitude is granted for the exercise of independent judgment and initiative. The principal duties of this position are performed in a general office environment. Perform other duties as assigned.

An employee in this position may perform any or all of the duties listed below.

Essential Duties and Responsibilities:

• Assess and evaluate all training and benefit programs to measure their effectiveness and modify programs as necessary;

• Work with the HR team to identify countywide or Office/Department specific training needs;

• Assist with the development, coordination, and presentation of in-person and online training programs in HR functional areas as required and requested;

• Oversee all training logistics (point of contact, consultant/trainer research, schedule training days/times, reserve training space, prepare training materials, communicate training information, etc.);

• Manage and maintain all training documentation, including presentation materials, attendance reports, online training tracking, training evaluations;

• Serve as the point of contact for benefit providers regarding plan set-up, benefit updates, renewals, administrative questions and general information;

• Coordinate with benefit providers for upcoming events such as health fairs, lunch & learn sessions, informative sessions or webinars;

• Obtain and review statistical data related to premiums, claims and costs, and make benefit design recommendations based on this information;

• Manage and maintain County benefit information to ensure all benefit materials are current and update benefit information as necessary (Employee Portal, HR drive, Benefits Guidebook, Benefit Highlights, benefit trainings/presentation documents, benefit packets);

• Develop effective and creative methods to educate employees about Canyon County's benefit plans, programs and open enrollment;

• Manage the development and dissemination of benefit communication and informational materials to promote employee benefits programs, including conducting benefit presentations;

• Consult with the HR team, Elected Officials (EOs), and Department Administrators (DAs) to design performance management processes, materials, and tools to evaluate the contributions made by County staff;

• Assist the HR team in the effective use of the on-line applicant tracking and recruitment system including set-up, efficient use of troubleshooting, and training of new users;

• Serve as the point of contact for employees, supervisors, EOs, DAs, medical providers, and Workers Compensation (WC) insurance carrier regarding claims, inquiries, and issues;

• Verify job-related accidents with claimants, supervisors, and witnesses;

• Respond timely and with accuracy to WC insurance carrier's requests for information, actively monitor status of claims, and follow up with claimants as needed;

• Work with claimants, supervisors, EOs, DAs, medical providers, and WC insurance carrier regarding interactive/reasonable accommodation meetings and documentation, evaluation of the availability of modified/light duty work assignments, and coordination of return to work program;

• Manage and maintain a database of modified/light duty assignments to ensure consistent application of policy; manage and maintain all employee workers compensation files;

• Work with EOs and DAs in coordinating ergonomic and workstation evaluations;

• Participate in collecting market salary survey information for input into the compensation program and to ensure competitive pay practices;

• Participate in the research and assessment of employees' pay structure and compensation trends;

• May serve as a back-up for the Compensation & Benefits Manager in his/her absence;

• Complete special projects assigned by the HRD;

• Perform all duties and activities under strict confidentiality requirements in accordance with County policies, procedures, safety practices, local, state, and federal laws.

Skills and Abilities

Knowledge of:

• Canyon County policies, practices, and procedures related to personnel practices and employment;

• Operation of standard office equipment and a personal computer with job-related software applications for word processing, spreadsheets, database creation and maintenance, information storage and retrieval, and related tasks;

• Federal/state/local employment laws such as FMLA, COBRA, ADA, USERRA, PDA, FLSA, and workers compensation;

• Employee benefit best practices and specifically Canyon County benefit programs, training practices and procedures;

• Effective oral and written presentation skills;

• Standard record maintenance procedures applicable to human resources;

• English grammar, spelling, composition, and punctuation;

• Current office practices and procedures.

Ability to:

• Work cooperatively and constructively with fellow workers and members of the public to provide public service of the highest quality and quantity;

• Analyze data, create reports, and make recommendations based on findings;

• Pay great attention to detail and be highly organized;

• Prioritize various projects and meet deadlines;

• Effectively communicate and follow instructions both orally and in writing;

• Comprehend, interpret, and convey to others the County's policies, practices, and procedures;

• Compose correspondence and research and prepare summary reports related to personnel functions;

• Maintain records efficiently, accurately, and confidentially and prepare clear and concise reports;

• Establish and maintain effective working relationships with elected and appointed officials, other County employees, supervisory personnel, and the public;

• Operate standard office equipment, including a personal computer using program applications appropriate to assigned duties;

• Maintain strict confidentiality in all aspects of County Human Resources actions, records, practices, policies, and procedures;

• Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.

Acceptable Experience and Training

• Bachelor's Degree in Human Resources, Business Administration, Organizational Design, Training .