Business Operations Supervisor - Bali Hai Kauai

Wyndham Destinations
US - Hawaii - Princeville
June 26, 2024

We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Business Operations SupervisorWorking Position Title: Business Operations Supervisor

Perks at Work: Working at Wyndham Destinations comes with many perks!

Tuition Reimbursement, Medical Benefits, 401K and financial planning resources, Diversity Resource Groups, discounts on travel and much, much more!

Note: If you are currently sponsored by the company, please speak with a recruiter to discuss any potential impact to your immigration status before applying.

About Wyndham DestinationsWe Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.

Position Description

As a Business Operations Supervisor for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes. This person not only provides exceptional support to all guests and business partners, but also ensures that same level of service is met by their team. This person is responsible for the implementation and adherence to operational processes and procedures, protection of company assets, deployment of new initiatives, and cultivating partnerships with all teams onsite. As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to:

Deliver exceptional and consistent customer service to our guests, business partners, and team
Implement new processes to improve customer service
Protect data when interacting with our guests to ensure they receive the best experience with us
Protect and audit company assets by consistently adhering to our policies and procedures
Ensure your team is up to date on all operational procedures that govern our business
Lead and/or coordinate the training of new hires and new business initiatives
Design and execute daily, weekly, monthly, or quarterly reporting needs while identifying business trends
Consistently leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise and escalate appropriately to leadership
Help guide your team members to build their personal brands and demonstrate how they can successfully leverage their resources

You will partner with:

Sales and Marketing teams
Human Resources
Resort Operations

Examples of projects you will work on:

Help design reporting that provides critical data insights to make business decisions
Create development plans for your team members to help elevate their performance

Requirements:

Proficient in Microsoft Suite
Availability to support business throughout weekends and holidays
Experience delivering outstanding customer service
Experience leading teams or influencing others preferred (not required)

In Summary:

You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team. You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.

A Place for Everyone

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *** , including the title and the location of the position for which you are applying.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Compensation
Generally starting at $57,200 - $95,400 per year. The actual salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *** , including the title and location of the position for which you are applying.

Job Requisition: R-53650

Read the full job description and apply online on the recuiter's web-site

Business Operations Supervisor - Bali Hai Kauai

Business Operations Supervisor - Bali Hai Kauai

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