Position Details:
Title:
Field Service EngineerLocation:
Portland, ORShift:
Dayshift, M-FCompensation:
$75K-$80K.
Overtime is available.Benefits:
Benefits including but not limited to medical, dental, vision and many more! $500 monthly car allowance.
Cell phone allowance.
All travel expenses covered in full pay up front and Company will reimburse expenses.Travel:
up to 50% overnight travel.
Initially it will be mostly local to the Portland, OR area- but as you grow opportunities to support other locations will be available.Position Description:
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment.
Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customer on administrative and technical matters for assigned projects.
Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.Requirements:
4-6 years military electronics training and/or 2-4 years related experienceElectronics, electro-mechanical and computer skillsWillingness to travel and travel on short notice.Have a valid passport.Flexible to work any assigned shift and/or extended hours.Must be willing to complete 3 weeks overnight New Hire training in Boston, MA.Must possess a valid Driver s License to operate (company) vehicles required to service equipment at various locations.Must be able to pass physical evaluations, including a respirator fitness test, as needed.Must be able to maintain a credit card to finance short notice travel.
Associated topics:
breakdown, calibrate, customer service, equipment, field service, machine repair, maintenance, maintenance mechanic, malfunction, service technician
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