As a Field Service Technician, you will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases.
You will have direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products.
Services include, but are not limited to, Telephony, Video/ CATV/ DBS, Internet, and/or high speed networks.
This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions.
This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer.
Products & services include (but are not limited to):
Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.
This position is Monday - Friday, 8 AM - 5 PM.
The p.
Field Service Technician, Service Technician, Field Service, Service Tech, Technician, Customer Service, Retail
Associated topics:
automotive, breakdown, calibrate, field service, machine maintenance, machine repair, maintenance, malfunction, millwright, service technician
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