Project Manager Role:
Responsible for project leadership across all designated projects with a focus on associated finances and project schedule which includes coordinating all deliverables and requirements across a broad cross-functional project team. Verify all projects are completed according to the underlying customer contract and agreed-upon timelines while complying with company code of conduct, policies, and procedures. Identify and lead mitigation of project risk while keeping key stakeholders informed. This role requires a clear and concise understanding of all project management principles: Initiating, Planning, Executing, Monitoring, Controlling, and Closing.
Responsibilities:
•Understand customer scope of work, goals, project timelines, and expected run rates
•Drive resource and logistical needs to stay ahead of project requirements
•Attend deployment customer meetings as a subject matter expert (SME) for company
•Ensure company and customer systems are maintained with accurate and reportable data
•Report project status against commitments and keep all stakeholders informed
•Resolve conflicts and drive issue resolution with all stakeholders
•Own financial accountability across all individuals and collection of assigned projects
•Manage risk, actions, issues, dependencies, scope creep and other work order changes according to contractual practices
•Escalate issues through internal lines of business and with customer management hierarchy
Expectations
•Customer Focused - Building strong customer relationships and delivering customer-centric solutions.
•Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
•Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
•Ensures Accountability - Holding self and others accountable to meet commitments.
•Drives Results - Consistently achieving results, even under tough circumstances
Education/Certifications
•Bachelor's Degree or equivalent work experience
•Project Management Professional (PMP) Certification preferred
Experience/Minimum Requirements
•Ciena project management required (or Cisco, DWDM, Sonet or Fujitsu)
•Minimum of five (5) + years of project management experience
•Experience managing project budgets or related financial experience
•Customer-facing project management experience a plus
•
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