Salary: $37,570.00 - $61,200.00 Annually
Location : New Castle, DE
Job Type: Regular Full-time
Job Number: 00010
Department: Public Works
Opening Date: 06/26/2024
Closing Date: 7/5/2024 11:59 PM Eastern
IMPORTANT INFORMATION
In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period and which will be used to fill vacancies during that period, is being established for this classification. Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts.
Candidates may submit online employment applications using the NEOGOV online application system available at
EXAMINATION PROCESS: The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list. The eligible list will be used to fill vacancies that occur within the next year. The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s).
New employees are generally hired at the starting salary and may be eligible for merit increases each year upon receipt of a satisfactory performance evaluation, up to the maximum salary.
New Castle County is an Equal Opportunity EmployerJOB DESCRIPTION
GENERAL STATEMENT OF DUTIES: Main responsibilities are to dispatch crews and equipment for the Special Services Department as necessary, operate a two-way radio in the receipt and transmission of calls from and to Special Services Department crews, monitor telemetry and the security camera system and answers the sewer emergency phone line. Secondary responsibilities are to monitor vehicle locations and usage, input data and update the asset management system, request and track Miss Utility requests, and perform office work of a limited complexity; does related work as required.
DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs routine dispatching work by telephone or radio. When calls are received, this employee contacts the unit or units to be dispatched by radio or telephone to provide the type and location of the incident, which may be of an emergency nature, and other pertinent information. This employee also records information concerning calls and complaints, analyzes problems and takes appropriate action. This employee may also perform office work and customer information duties of a limited nature for the Department of Special Services. Given the independent nature of this position, a considerable amount of decision and judgment may be required in coordinating and dispatching crews. Instructions are given for new assignments and work is performed under general supervision.
EXAMPLES OF WORK: (Illustrative Only)
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