Deputy Program Support Manager PSM 3961

Three Saints Bay
US - District of Columbia - Washington
July 18, 2024

Deputy Program Support Manager (PSM) (3961)

Location Washington, DC

Job Code 3961

# of Openings 1

Apply Now (/phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&cws=55&rid=3961)

Eagle Harbor, LLC , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Deputy Program Support Manager (PSM) in Washington, DC.

Position Overview: Supports the Program Manager as Deputy Program Management, providing support for the Department of State (DOS), Bureau of Consular Affairs (CA), Passport Services Directorate (PPT). Support includes but is not limited to comprehensive onsite program and administrative support for Passport Headquarter Office and four (4) Regional Offices.

Position Responsibilities:

The Deputy Program Support Manager (DPSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ensuring that performance requirements are upheld during contract performance. The DPSM shall liaise with DOS staff and have full authority to act on behalf of the Contractor within the scope of operations at the location, including personnel management and hire/fire authority. Anticipated tasks include, but are not limited to, the following:
Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
Responsible for Daily Reporting and with input from the Government Management staff, the DPSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within I-day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PU) standards
Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
Provide timely deliverables and performance related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
Conduct continuous improvement activities to realize improved service delivery capabilities and performance
Promote innovation, efficiency, and effectiveness
Resolve problems with minimal disruption to the activities being performed under the contract.
Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies
May be requested to provide formal and informal briefings to visitors or at off-site conferences
Support USG in ongoing studies and evaluations
Ensure satisfactory conformance with contract provisions and performance metrics

Position Requirements:

Bachelor's Degree
Six (6) years of progressive management experience in a high volume production or office environment, including; Three (3) years managing a team the size and scope of the Headquarter assigned, including; Three (3) years managing seasonal/temporary work force, including; Three (3) years of experience utilizing a variety of office software, specifically: MS Word, MS Power Point, MS Excel, and MS Outlook.
Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use
Knowledge and expertise in personnel management
Excellent oral and written communication skills
Advanced understanding of MS office applications (Excel, Word, Outlook, and PowerPoint)
Ability to prioritize workload for large teams and possess excellent organizational skills
Ability to interpret and apply regulatory material
Capable of performing duties of any Records Support Associate
Must be bonded if performing cashier closeout functions

Applyat:/phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=GATEWAYVENT&cws=69&rid=3961

Position is located in Washington, DC.

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a diverse, team-oriented working environment and the opportunity to work with exceptional dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an EEO/AA employer. We invite resumes from all interested parties without regard to race, color, religion, creed, gender, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

Senior Back End Engineer

Capital One

United States - DC - DC - Washington
July 14, 2024

Center 1 (19052), United States of America, McLean, Virginia Senior Back End Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be...

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now