IT Product Manager - Outage Management System (Hybrid)
This is a hybrid role. The first three months are fulltime in the office.
Our Team
The IT Product Manager is responsible for leading the design, development, maintenance, and enhancement of business applications for the area. In addition, the manager will be responsible for maintaining and fostering relations with key business partners.
The incumbent works directly or through subordinates with customers, colleagues, and other key stakeholders to identify client's information requirements and seeks out opportunities to construct new or modify existing applications that will enable business partners to achieve critical business strategies. Another key aspect of the role is educating the work force on the strategic use of technology. The incumbent will also be responsible for devising strategic plans to reduce the overall application portfolio, minimize complexities within the domain, reduce operational cost, improve application resiliency, and improve service delivery.
The position requires a high level of planning and organization, work management knowledge, the ability to effectively delegate work, ability to establish development standards and work practices, and solid judgement/problem solving skills. The main challenge of the product management process is achieving the optimum integration level of business systems with data integration with communications technology and evolving technology. Other key challenges will be stabilizing newly implemented applications and shifting the operations support model from a waterfall-based approach to agile for certain key applications.
Essential Functions:
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