IT Associate Network Engineer

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Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Responsibilities

  • Provides basic network engineering support on the use of existing methods and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools.
  • Exercises judgment within well-defined procedures to solve moderately complex problems with a limited number of variables.
  • Has a solid foundation of knowledge and skill sets for supported platforms/products and environments.
  • Focuses primarily on maintenance and support of existing technologies.
  • Has limited project assignments that are small in scope and low in complexity.
  • Provides exceptional customer service to CommonSpirit end users, Business Stakeholders and other members of CommonSpirit ITD.
  • Perform daily production support activities.
  • Participate in team on-call rotations.
  • Perform patching and code deployments across all environments.
  • Participate in minor projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
  • Participates in support efforts between Enterprise IT Operations and other CommonSpirit Health support teams.
  • Initiate change management requests and adhere to the CommonSpirit Health IT CM process.
  • Interprets, executes and records test cases in accordance with project test plans. Identifies and reports issues and risks. Analyses and reports test activities and results.
  • Uses the tools and techniques for specific areas of release and deployment activities. Administers the recording of activities, logging of results and documents technical activity undertaken.
  • Perform source code/versioning management function adhering to technical management guidelines.
  • Participate in the resolution of technical issues within the Technology Infrastructure Team.
  • Maintain a comprehensive monitoring and alerting process across all IT platforms.
  • Remote eligible.


The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications
  • BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
  • 1-3 years of professional experience in an IT technical or infrastructure field is preferred.
  • 1-3 years of experience with Cisco Route Switch and Wireless infrastructure or equivalent training is preferred.
  • Basic understanding and experience with WAN protocols and topology:
    MPLS
    QoS
    BGP
    Metro Optical Ethernet
    MultiPoint MOE

Read the full job description and apply online on the recuiter's web-site

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