Salesforce Administrator II

Omni Inclusive
US - Colorado - Colorado Springs
July 4, 2024

Job Summary:
The Salesforce Administrator is responsible for configuring, customizing, and maintaining the Salesforce platform to meet the organization's needs. He /she has to remain current with the ever-changing Salesforce landscape and maintain a detailed understanding of the company's business processes. Work closely with the business leaders/stakeholders to identify and expand Salesforce usage and effectiveness.

Key Responsibilities:
User Management:
• Create and manage user accounts, profiles, and permissions.
• Provide user support, including troubleshooting and issue resolution.

Customization and Configuration:
• Customize Salesforce fields, page layouts, record types, and validation rules to align with business processes.
• Create and maintain custom objects, workflows, and process automation.
• Respond to the user requests and assist with developing solutions to address business needs

Data Management:
• Import, export, and maintain data using data loaders or other tools.
• Ensure data quality, accuracy, and consistency through data cleansing and validation.
• Routine maintenance and data cleanup activities to maximize performance and minimize data loss or corruption

Integration:
• Integrate Salesforce with other systems, such as marketing automation tools or ERP systems.
• Monitor data flows and troubleshoot integration issues.

Security and Compliance:
• Implement and enforce security policies and data access controls.
• Stay updated on Salesforce security best practices and compliance regulations.

User Training and Documentation:
• Provide training to new users and create documentation and guides.

Automation:
• Develop and maintain automation processes using tools like Process Builder and Flow.

Collaboration:
• Collaborate with cross-functional teams to understand business requirements and implement solutions.
• Work with Salesforce developers or consultants when necessary.

Qualifications:
• 3-5 years of experience administering Salesforce and innovating or scaling in a similar, fast-based environment
• Bachelor's degree in a related field (business, computer science, etc.) or equivalent experience.
• Salesforce certifications required:
• Certified Administrator
• Certified Advanced Administrator
• Certified Platform App Builder
• Strong understanding of Salesforce features and capabilities.
• Proficiency in Salesforce customization, configuration, and data management.
• Experience in training and process documentation
• Excellent problem-solving skills and attention to detail.
• Strong communication skills to work with various stakeholders.
• Ability to prioritize and manage multiple tasks in a dynamic environment.
• Knowledge of Salesforce best practices

Optional/Preferred Qualifications:
• Experience with other Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Experience with Selenium
• Knowledge of Apex and Visualforce (Salesforce development languages).
• Experience with third-party Salesforce apps and integrations.
• Project management skills for larger Salesforce projects.

Read the full job description and apply online on the recuiter's web-site

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