Business Systems Analyst V

Smart Communications group
US - California - Sunnyvale
June 8, 2024

Global Leader in Turnkey, Integration, Supply Chain, Field Deployment & Support Services. Iron Is Not Just A Great Place to Work. but a Place to do Great Work! Let's Work Together and Explore Opportunities
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Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.

Job Title:
Business Systems Analyst V
Location:
Remote TN USA

Summary:
The main function of this role is to support reviewing & refining enhancement requests across multiple 1st party & 3rd party applications; this is a collaborative role, with a focus on partnering with business stakeholders to clearly define problem statements, requirements, and prioritization and translating those to clear, complete technical requirements for engineering partners.
A typical business systems analyst is responsible for analyzing user requirements, planning & organizing UAT, communicating status updates, gathering additional information when needed, and balancing forward progress of multiple requests across a variety of business & engineering partner groups.
The business systems analyst will also support long-term projects by partnering with solution designers to draft functional & business requirements documents (FRD & BRD), plan & organize UAT, and support hypercare operations.
Consistent, timely, clear communication of status updates, blockers, and additional information needed for enhancement request processing.
Maintaining up-to-date information in the enhancement request tickets is critical to the success of this role
Partner with requestors to clearly define problem statements, success criteria, and business priority of submitted requests
Validate business justification & impact statements submitted by requestors and apply the enhancement impact scoring framework.
Organize requirements & collaborate with business stakeholders, engineering partners, and team members to answer follow-up questions from engineering & the business
Rapid familiarization with multiple internal tools & applications; the business systems analyst must be able to track down information through searching documentation, connecting with subject matter experts, and following the trail of breadcrumbs to get to the most up-to-date information
Apply sound design & system governance principles to refine & prioritize requirements expressed by stakeholders
Learn, follow, and help to refine enhancement request & project processes
Receive and handle escalations from stakeholders; balance empathy for stakeholders with org priorities and engineering capacity
Skills:
Strong experience in requirements collection & definition, Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
Strong ability to work independently and manage one's time
Strong knowledge of solution design & business system governance
Strong knowledge of business applications & architecture
Workday experience preferred but not required
Top 3 Skills:
Clear and consistent communication
Solution Design -Experience across different apps - improvement / problem statements
Ability to learn new tools
Nice to have skills:
Workday / Springcm experience
The ability to multi -task and prioritize
Change control board experience is good but not an absolute requirement.
Education/Experience:
Bachelor's degree in a technical field such as Management Information Systems or Computer Science-related field (or equivalent experience) preferred.
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Read the full job description and apply online on the recuiter's web-site

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