Our Client is seeking an experienced and motivated Collision Manager to lead their collision repair shop. The Collision Manager will oversee all aspects of the collision repair process, from estimating to final delivery, ensuring that repairs are completed to the highest standards of quality, safety, and customer satisfaction. The successful candidate must have strong leadership skills, be able to work collaboratively with other departments, and have a deep understanding of collision repair processes and procedures.
Responsibilities:
Manage and coordinate the workflow of the collision repair shop, ensuring repairs are completed to the highest standards of quality, safety, and customer satisfaction
Oversee the estimating process, ensuring accurate and timely estimates are provided to customers and insurance companies
Work collaboratively with other departments to ensure the timely and efficient completion of repairs
Manage and train a team of technicians, ensuring they are skilled and knowledgeable in their work
Monitor and manage key performance indicators (KPIs) to identify areas for improvement and implement changes as needed
Ensure compliance with all safety and environmental regulations
Develop and maintain relationships with customers and insurance companies, ensuring a high level of customer satisfaction
Manage and maintain all equipment and tools in the collision repair shop
Manage the budget for the collision repair shop, including expenses and revenue generation
Requirements
Qualifications:
High school diploma or equivalent is preferred
Minimum of 5 years of experience in collision repair, with at least 2 years in a management role
In-depth knowledge of collision repair processes and procedures, including estimating, repair techniques, and customer service
Strong leadership and communication skills, with the ability to motivate and manage a team
Proficient in the use of computerized estimating and management systems
Valid driver's license
Certifications:
ASE (National Institute for Automotive Service Excellence) certification in Collision Repair Management is a plus
I-CAR (Inter-Industry Conference on Auto Collision Repair) certification in Collision Repair Management is a plus
Benefits
We encourage you to apply to this exciting opportunity. Our client proudly provides a competitive compensation and a comprehensive benefits package that comes at no cost to you. This includes full coverage for medical, dental, and vision benefits, alongside a Medical Copay Visa card (with premiums fully covered for the employee) to help with co-pays, medications, and deductibles. Additionally, you'll benefit from a 401(k) plan with employer matching, paid holidays, and generous paid time off (PTO) that starts accruing from day one.
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