Veterinary Clinic Assistant

PetIQ
US - California - Petaluma
July 8, 2024

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Job Overview

Collect payment, dispense and label medication, and review discharge paperwork with pet parents

Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping

Collect and prepare blood and fecal samples for laboratory testing

Drive vans to and from clinics responsibly; load and unload the vans upon arrival and departure

Make recommendations for services and products to every pet, every time, based on the pet's lifestyle and an understanding of canine and feline diseases

Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet

Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products

Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members

Provide customer service to pet parents by answering questions and assisting them through the clinic process

Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold

Scan pets for microchips

Prepare canine and feline vaccines

Establish and maintain effective relationships with pet parents and partners

Other duties as assigned

Minimum Qualifications:

Must be 18 years of age or older

Valid driver's license

Must be able to work weekends, varied weekdays and times, occasional overnights

Reliable transportation to and from work

Present professional appearance and positive conduct

Punctuality and dependability highly valued

Must be able to drive a company vehicle for long hours and in various terrain and weather conditions. Portion of workday spent in vehicle.

Some outdoor clinic work and activities may be necessary

Must be able to work for prolonged periods of time in the field, including 12-14-hour days

Education Requirements:

High School Diploma or equivalent required

Preferred Qualifications:

Previous customer service sales experience

Navigate computer software (iPad, Bluetooth devices and more)

Strong organizational, problem-solving, and analytical skills

Ability to work within a team to meet team goals and objectives

Comfort level in approaching host location's customers to educate about our clinics

Ability to adapt to changing priorities

Physical Requirements:

Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards

Must be able to lift and carry up to 50 lbs.

Read the full job description and apply online on the recuiter's web-site

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