Client Advisor - Stanford

Gap Inc
US - California - Palo Alto
April 4, 2024

About Banana Republic

Born from two California creatives fueled by their explorer spirits, Banana Republic has repositioned itself as a premium, experiential lifestyle brand for today's modern world. Designed for a life where anything is possible, we use the finest materials with the latest fabric innovations to create timeless, versatile clothing, jewelry, shoes and handbags. Through our home and art collections, we extend beyond apparel and are a part of our customers' lives at home.

We are creating memorable, immersive experiences online and in-store that build lasting relationships and solve our customers' lifestyle needs. Our team is made up of passionate and curious storytellers who are pushing the boundaries to deliver consistent, quality product through an elevated customer experience. Sound interesting? Join us as on the BR journey as we create what's next.

About the Role

As a Banana Republic Client Advisor, you will create aspirational and on trend looks that enhance the customer's emotional connection to the brand. You are an expert on styling and fashion, with a thorough understanding of designers, brands, and seasonal trends. As a Client Advisor, you will provide a superior level of service through an inclusive environment that inspires brand loyalty and makes our customers feel welcome and eager to return. Your goal is to grow the business by genuinely connecting, converting, and retaining a loyal client following.

What You'll Do

Stay current with credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs

Connect and engage with customers authentically to build strong relationships and brand loyalty

Serve as a Brand storyteller, demonstrating strong knowledge of products to create exceptional experiences

Take responsibility for driving sales and achieving store goals, with the client as your primary focus

Demonstrate values and behaviors consistent with our Words to Live By

Assist in creating an inclusive environment where our customers and employees feel a sense of belonging

Who You Are

Minimum of 1 year of clientele experience in luxury fashion and strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs

Effective communicator with experience in creating meaningful connections with customers that builds brand loyalty

Experience with proactive client sourcing and outreach

Proven experience in building a loyal client base

Able to navigate various technology platforms with or without a reasonable accommodation as part of the clienteling process

Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available and as required by state and local laws

Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation

Passionate about Banana Republic, its heritage, product offerings and commitment to social and cultural initiatives

Collaborative and flourishes in a team environment

Curious with a 'can do' attitude and a desire to learn and grow

Benefits at Banana Republic

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.*

Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice.*

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*

Employee stock purchase plan.*

Medical, dental, vision and life insurance.*

See more (***/en-us/careers/gap-inc-careers/gap-inc-benefits) of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Hourly Range: $17.40 - $21.75 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US Candidates

Please note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.

Read the full job description and apply online on the recuiter's web-site

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