HR Services Manager Americas

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

You will manage the delivery of end-to-end HR Services, covering the provisioning of transactional/operational HR services to the business across Core Employee Admin,1st Level Advisory Services, Data Input and Reporting, Talent and Performance Management, Learning, On-boarding, Compensation to provide efficient HR services to Givaudan employees.
You will report to the Global HR Services Lead.
You will:
Guide high quality and HR advisory and end-to-end HR services following policy and service agreements ensuring that legal requirements are met
Build collaborative and professional partnerships with HR colleagues and other partners
Develop and monitor Standard Operating Procedures (SOP) for HR Services under the guidance of seniors, to maintain efficiency and consistency in service, including necessary manual / digital forms and FAQs, policy and quick guides and other relevant engagement materials held on Givaudan Platforms
Guide the assigned team on implementation of SOPs for delivering excellent customer service and provide technical guidance to team members
Develop a team of HR Services to ensure that the team meets its goals to provide an excellent service and seek continuous improvement
Lead any project work by the Global HR Services Lead
Manage escalations from customers and partners
Monitor performance of the assigned team against agreed goals, taking corrective action to improve individual performance
Take active part in employee selection, career and skills development, succession planning, and training
Ensure that necessary training plans are taking place in the department
Ensure identification of strengths and areas of improvement and definition of relevant development plans for team members
Provide recognition and constant feedback
Manage vendor relations and service delivery through defined service level agreements and key performance indicators
Ensure collaboration among multiple HR teams for knowledge sharing and to deliver an integrated employee experience
Review current process and external best practices to identify trends and developments and improve overall HR Service delivery
Your professional profile includes:
College or University degree
Familiarity with HR terminology
3+ years of experience supervising staff, experience working and supervising teams in a shared service environment
Experience managing performance against Service level agreements
5+ years of relevant experience in HRS role or equivalent
Ticket system experience
Knowledge of Success-factors is a great advantage
Flexible Working Arrangements (1 day office presence per week)
Great compensation package including bonus and cafeteria
Private health insurance
Access to exclusive perfumes & employee shop with discounts
Givaudan Argentina is an Equal Pay Employer.
International Working Environment
• LI-Hybrid
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.

Read the full job description and apply online on the recuiter's web-site

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