Job Responsibilities
As a Call Center Agent, you will:
Obtain client information by answering telephone calls; responding to emails; interviewing clients; researching and verifying information.
Respond to incoming telephonic and non-telephonic inquiries by researching cases, customer history, and other knowledge articles to provide an appropriate response.
Clearly document and communicate all customer interactions in a centralized system.
RequiredQualifications U.S.
Citizenship required.
Must be Eligible to obtain a DHS Security Clearance.
Ability to work independently and manage and prioritize work.
Excellent typing proficiency skills
Bachelor's Degree and two years of related experience; or an Associate's Degree with three years of related experience; or five years of related experience if no degree
Experience in responding to requests for information, conducting searches in government databases, and searching automated systems for data and developing concise summaries with decision points under tight deadlines
Bi-lingual in English and Spanish (a minimum proficiency of a 2+ in Interpretation Performance according to the Interagency Language Roundtable Scale or its equivalent).
Excellent writing and reading communication skills
Company Overview
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client's opportunities in the evolving world of cloud and digital platforms.
Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through various services from strategy to operations.
Capgemini is driven by the conviction that the business value of technology comes from and through people.
It is a multicultural company of 200,000 team members in over 40 countries.
The Group reported 2020 global revenues of EUR 15.2 billion.
Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high-quality services to the U.S.
Federal Government.
Learn more about us at ***.
Capgemini has an entrepreneurial environment that embodies the following values:
Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
We offer a competitive benefits package to our employees.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
/eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Pay Transparency:
/dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
Capgemini discloses salary range information in compliance with state and local pay transparency obligations.
The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future.
The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs.
At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role.The base salary range for the tagged location is $20 to $25 per hour.
This role may be eligible for other compensation including variable compensation, bonus, or commission.
Full-time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.
The amount and availability of any bonus, commission or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
United States - CA - CA - Fresno
May 7, 2024
RN, Break Relief • Requisition ID • 2022-30734 • Category • Registered Nurse • Shift Type • Full-Time • Shift • 8 Hour • Shift Schedule • Nights • Facility • Community Regional Medical Center (CRMC) • Location • US-CA-Fresno...
United States - CA - CA - Los Angeles
June 27, 2024
Let your personal CompHealth recruiter know what is important to you in a locum tenens opportunity so that we can match you with your just-right job. • Must have active state license • BC required • Weekdays, Days, No call • BLS required • 18 - 21 patients per day • See all ages, might be some pain...
United States - CA - CA - San Luis Obispo
July 10, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Other RN in San Luis Obispo, California, 93401! • Pay Information • $2,402 to $2,581 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse...
United States - CA - CA - Santa Rosa
June 24, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Other RN in Santa Rosa, California, 95403! • Pay Information • $2,245 to $2,424 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse -...
United States - CA - CA - Martinez
July 1, 2024
&Requirements • Family Medicine Physician | Primary Care Physician • StartDate: 10/1/2025 Pay Rate: $300000.00 - $310000.00 • An established practice in the San Francisco East Bay Coast is adding to its primary care team inMartinez, CA. OPPORTUNITY HIGHLIGHTS • Up to $310,000 base salary • Up to...
United States - CA - CA - Hanford
July 15, 2024
TLC Nursing is seeking a travel CT Technologist for a travel job in Hanford, California. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 08/05/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel TLC...
United States - CA - CA - West Covina
July 15, 2024
Warehouse Associate - Overnights Pay from $27 to $34 per hour (This includes a $2 per hour shift differential while on 2nd Shift) California Distribution Center 8400 Milliken Avenue, Rancho Cucamonga, CA 91730 Accuracy. Efficiency. Safety. As a Warehouse Associate, join Uline's all-star overnight...
United States - CA - CA - Bakersfield
July 15, 2024
TLC Nursing is seeking a travel CT Technologist for a travel job in Bakersfield, California. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 08/05/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel TLC...
United States - CA - CA - Los Angeles
July 1, 2024
Nurse Practitioner needed in California for Neurosurgery coverage. Must be Board Certified, have current DEA, and California state license. Shifts will be various blocks of shifts, 7am - 5pm. Preference to local candidate. Will see 15-20 patients per day, depending on the day. To learn more about...
United States - CA - CA - Sacramento
July 10, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Oncology RN in Sacramento, California, 95816! • Pay Information • $2,234 to $2,387 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse -...
United States - CA - CA - Sacramento
July 9, 2024
TravelNurseSource is working with Host Healthcare to find a qualified NICU RN in Sacramento, California, 95823! • Pay Information • $2,529 to $2,708 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse -...
United States - CA - CA - Fresno
May 7, 2024
RN Case Manager, Discharge Planning • Requisition ID • 2024-40344 • Category • Registered Nurse • Shift Type • Full-Time • Shift • 8 Hour • Shift Schedule • Days • Facility • Community Regional Medical Center (CRMC) • Location •...
United States - CA - CA - Clovis
May 7, 2024
Experienced Labor and Delivery RN, $10K Sign On Bonus • Requisition ID • 2023-38022 • Category • Registered Nurse • Shift Type • Full-Time • Shift • 12 Hour • Shift Schedule • Days • Additional Shift Details • Looking specifically for...
United States - CA - CA - Davis
July 15, 2024
OneStaff Medical is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Davis, California. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Start Date: 08/12/2024 • Duration: 13 weeks • 40 hours per week • Shift: 10 hours, days • Employment Type: Travel The...
United States - CA - CA - Davis
July 15, 2024
Uniti Med is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Davis, California. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Start Date: 08/12/2024 • Duration: 26 weeks • 40 hours per week • Shift: 10 hours, days • Employment Type: Travel UnitiMed Job...
United States - CA - CA - Clovis
July 8, 2024
RN, Medical Cardiac Progressive Care • Requisition ID • 2024-40906 • Category • Registered Nurse • Shift Type • Limited Time • Shift • 12 Hour • Shift Schedule • Nights • Facility • Clovis Community Medical Center (CCMC) • Location...
United States - CA - CA - Patton
July 15, 2024
Warehouse Associate - Overnights Pay from $27 to $34 per hour (This includes a $2 per hour shift differential while on 2nd Shift) California Distribution Center 8400 Milliken Avenue, Rancho Cucamonga, CA 91730 Accuracy. Efficiency. Safety. As a Warehouse Associate, join Uline's all-star overnight...
United States - CA - CA - Fresno
July 8, 2024
Registered Nurse (RN), PRN, Rehab • Requisition ID • 2024-41619 • Category • Registered Nurse • Shift Type • PRN • Shift • 12 Hour • Shift Schedule • Days • Facility • Community Regional Medical Center (CRMC) • Location •...
United States - CA - CA - Venice
July 15, 2024
Description Surgical Technician - Ambulatory Surgery Center at Providence Saint John's Health Center in Santa Monica, CA. • This position is full-time and will work 10-hour Day shifts. • This position will not work weekends, nights or holidays. • Under the general supervision of the circulating...
United States - CA - CA - Clovis
July 8, 2024
RN, Break Nurse • Requisition ID • 2024-41669 • Category • Registered Nurse • Shift Type • Limited Time • Shift • 8 Hour • Shift Schedule • Days • Facility • Clovis Community Medical Center (CCMC) • Location • US-CA-Clovis •...
United States - CA - CA - Stockton
June 4, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Other RN in Stockton, California, 95204! • Pay Information • $2,529 to $2,708 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse -...
United States - CA - CA - Friant
July 2, 2024
About the facility A residential treatment facility is seeking a child and adolescent psychiatrist for locum tenens coverage. About the facility location You may have heard of the incredible food scene or visited the stunning Lake Merritt, but thats just the beginning of whats happening in Oakland...
United States - CA - CA - La Puente
July 15, 2024
Warehouse Associate - Overnights Pay from $27 to $34 per hour (This includes a $2 per hour shift differential while on 2nd Shift) California Distribution Center 8400 Milliken Avenue, Rancho Cucamonga, CA 91730 Accuracy. Efficiency. Safety. As a Warehouse Associate, join Uline's all-star overnight...
United States - CA - CA - Bakersfield
June 28, 2024
TravelNurseSource is working with Host Healthcare to find a qualified NICU RN in Bakersfield, California, 93306! • Pay Information • $3,040 to $3,219 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse -...
United States - CA - CA - San Diego
July 9, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Long-Term Care RN in San Diego, California, 92103! • Pay Information • $1,817 to $1,970 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered...
United States - CA - CA - San Francisco
July 15, 2024
Stability Healthcare is seeking a travel nurse RN Home Health for a travel nursing job in San Francisco, California. & Requirements • Specialty: Home Health • Discipline: RN • Duration: 21 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel *$600 travel bonus *Day 1 health...
United States - CA - CA - North Highlands
July 15, 2024
No experience requited, hiring immediately, appy now.At CVS Health, our Pharmacy Technicians are at the forefront of our purpose of helping people on their path to better health. • As a Pharmacy Technician in one of our retail stores, you...