R Manufacturer Certified or Master Level Technician/Mechanic

Swickard Auto Group
US - California - Alhambra
June 6, 2024
Automotive

Job Type

Full-time

Description

This job listing is for all dealership locations in the San Francisco Bay area with similar position needs. By submitting your application, you indicate you are open to interviewing at any of our local dealerships. We look forward to reviewing your application. Continue reading for more information about our company and the position requirements and responsibilities.

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity - we want to hear from you!

How You Will Make an Impact

Our guests seek professionalism, honesty, and credibility. You will be one of the primary team members responsible for delivering elevated hospitality by ensuring par excellence of our vehicles. Your efficiency of service and repair will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
Interact daily with customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers
Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to ensure customer loyalty
Communicate with Parts Department and Service Advisors regularly to effectively manage production and Customer communication
Diagnose the cause of any malfunction and perform repair, if authorized by the customer
Conduct multi-point inspections to make appropriate recommendations to ensure the safety and reliability of customer vehicles
Document work performed on each vehicle on the repair order
Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate
Provide an exceptional customer experience to drive loyalty
Achieve targeted Customer Satisfaction Index

Skills Needed to Win:

Ability to effectively manage time to meet and exceed targets
A strong desire to succeed
Previous automotive diagnostic and repair experience a plus
A team player who is focused on providing exemplary customer service
Ability to work in a fast-paced work environment
Strong organizational skills and detail-oriented
Possess a valid in-state driver's license and an acceptable driving record

About Us

We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
We have over 2,000 employees at 28 dealerships in 5 states. and we are still growing!
We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News
We are a team. Everyone plays a role in our success.
We are a hospitality company that happens to be in the automotive industry.

Benefits of Working at Swickard:

Ongoing training and support
Opportunities for continued personal and professional growth
We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

Insurance: medical, dental, vision, life, and pet insurance
Optional disability coverage
401k plan
Paid Holidays
PTO

Salary Description

$30 - $45 per hour

Read the full job description and apply online on the recuiter's web-site

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