Performance and Quality Improvement Coordinator

Pima County AZ
US - Arizona - Tucson
June 19, 2024

Salary: $52,251.00 - $73,151.00 Annually

Location : Tucson, AZ

Job Type: Full Time

Job Number: 2024-00917

Department: Health

Division: HD SIT

Opening Date: 06/07/2024

Closing Date: 6/28/2024 11:59 PM Arizona

FLSA: Exempt

Position DescriptionSalary Grade: 11Pay Range
Hiring Range: $52,251 - $62,701 Annually
Full Range: $52,251 - $73,151 AnnuallySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.

This position is responsible for facilitating the coordination and implementation of department-wide performance improvement efforts - quality and performance improvement, performance management, public health accreditation, and strategic planning.

This includes, but is not limited to:

Leads or contributes to performance improvement in public health settings, within the department's performance and quality team.
Promotes and supports the department's performance management and quality improvement initiatives, a culture of quality and performance improvement within the department.
Participates in departmental strategic planning; contributes to performance management and quality improvement policy development.
Contributes to a supportive role in ensuring compliance with public health accreditation standards and measures.
Interprets, reports data analysis, and facilitates group processes.
Develop and implement performance improvement mentoring and training opportunities for staff.

This position requires proficiency in the core public health functions and the Ten Essential Public Health Services.

Duties/Responsibilities

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor.
• Coordinates program activities, timelines, and resources to ensure efficient execution;
• Collaborates with program managers to develop and maintain project plans and work closely to meet program goals and objectives;
• Tracks program progress, milestones, and deliverables, including grant contracts;
• Collects, organizes, and analyzes data related to program performance, outcomes, and impact;
• Assists in developing data collection tools, surveys, and assessment instruments;
• Supports community outreach efforts and participates in public health education and awareness activities;
• Leads community engagement efforts, including outreach, needs assessments, and partnership development;
• Assists in budget management, expense tracking, and procurement activities;
• Identifies areas for program improvement and assists in implementing corrective actions;
• May supervise support staff and execute performance plans and individual development plans.
Minimum Qualifications

(1) A bachelor's degree from an accredited college or university AND two years of experience coordinating, monitoring, and/or administering public health program activities or providing administrative support for a program or specialized work unit.

(Relevant professional-level experience and/or education from an accredited college or university may be substituted.)

OR

(2) Four years of experience in a professional administrative or public health program classification.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

Master's degree in public health, public administration, project management, or related field.
Minimum two (2) years experience designing and implementing quality or performance improvement projects in clinical or healthcare settings.
Minimum two (2) years experience with program planning and development.
Minimum one (1) year experience with group facilitation.
Experience with quality improvement methods such as Lean Six Sigma, Kaisen, and Plan-Do-Check-Act.
Lean or Six Sigma certification, Yellow Belt or higher.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.

Supplemental Information

Licenses and Certificates: Valid driver license is required at time of applicationValid AZdriver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.

Special Notice: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Physical/Sensory Requirements: Constantly operates a computer and other office equipment. Constantly observes details at close range. Occasionally remains at stationary position. Occasionally moves about inside an office. Frequently operates out in the community at events and meetings.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, .

Read the full job description and apply online on the recuiter's web-site

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