Medical Assistant

DFW Healthcare MSO
US - Arizona - Phoenix
July 3, 2024

Medical Assistant - Phoenix, AZ *

Company Summary

IntraCare Health Center (DFW Healthcare MSO) provides services to multiple healthcare organizations in the greater Dallas-Ft. Worth/Phoenix, AZ area. Led by an exceptional leadership team, the company has delivered a decade of solid performance and service excellence in value-based care, clinic operations, and lab services.

IntraCare is an exceptional place to work! We are culturally driven to be inclusive and respectful of all opinions. We encourage diversity in thought and approach, and we welcome healthy debate. We hire partners who add to our IntraCare family versus workers. We empower our employees and help them to achieve their personal best. This uncompromising dedication to team culture and individual development is key to our success.

Medical Assistant

The Medical Assistant will support the day-to-day operations at their assigned IntraCare clinic. They will provide administrative support to the clinic as well as ensuring high-quality customer service to our patients. The Medical Assistant will be cross trained on both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing.

The Medical Assistant will report to the Area Administrator and/or clinic office manager and will receive clinical direction and oversight from the Nurse Practitioner and/or Physician. This individual will be an intricate part of the clinical operations, which aims in achieving the highest level of customer satisfaction for our patients.

Key Responsibilities:

Answer inquiries of patients, including assisting patients in accessing other services offered by the clinic
Prepares exam rooms for patient care, and facilitating the use of diagnostic equipment
Measures, collects and records patient's vital signs and prepares patients for examinations and tests, procedures and x-rays
Performs routine patient testing, acquires and processes electrocardiograms, and collects and processes blood specimens and urine samples
Manage electronic patient files
Accurately update and maintain patients' health records
Communicate test results to patients when directed by physicians or nursing professionals
Front office duties such as, but not limited to:
- Greeting patients, guests and business representatives as they enter the clinic and determine their reason for visit
- Gather identification documents and complete patient registration process, including data entry
- Complete patient check-in and check-out processes
- Schedule and coordinate patient appointments
- Complete payment transactions, including collection of payment
- Complete insurance verification and eligibility, assist the billing department with processing claims
- On occasion, complete pre-cert and authorization when necessary
Other duties as assigned

Required Skills and Abilities:

Advanced use of medical terminology
Excellent written and verbal communication skills
Ability to multi-task and meet deadlines
Proficient computer skills
Excellent organizational and time management skills
Strong attention to detail
Strong character and integrity
Maintain high level of professionalism

Education & Experience:

Active Medical Assistant Certification required
Active BLS CPR Certification required
High School Diploma or GED required
Previous work in a medical office, clinic, or physician practice, 2+ years preferred

Physical Requirements:

Requires light to medium lifting, up to 50 pounds
Ability to travel to various clinic sites, required
Prolonged periods of sitting at a desk and working on a computer
Must be able to access and navigate each department and clinic site
Must have access to reliable transportation and the ability to commute to the clinic location

Position Details:

Employment Type: Full-Time, Hourly
Bi-weekly compensation
Eligible for benefits

Read the full job description and apply online on the recuiter's web-site

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