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At Banner Health, we set leaders up to succeed.
We ensure executives have the staff and facilities their vision requires.
Join a nationally recognized health care leader that values excellence and begin making a difference in peoples lives.
POSITION SUMMARY
This position has overall responsibility for providing leadership, direction, and administration of medical management, as well as the integration, coordination, and improvement of clinical care and patient safety for designated healthcare operations.
This position is an essential leadership role responsible for guiding the development and implementation of medical policies, practices, and clinical programs system wide.
This position, along with its team members, is responsible for driving, supporting, and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility, and the overall patient experience.
Serves as a member of the executive leadership team for designated healthcare operations, building and supporting effective collegial relationships with applicable internal and external constituents and stakeholders, and ensuring optimal operating effectiveness and strategic positioning.
CORE FUNCTIONS
1.
Promotes concepts and practice of quality improvement.
Establishes and maintains effective working relationships with physician and provider stakeholders.
Participates in review of qualifications, credentials, performance, and professional competence and character of physician and provider stakeholders.
May participate in medical staff professional review processes.
Works within the appropriate leadership model to establish, monitor, and improve aggregate clinical outcomes.
Actively participates in or leads care management activities to improve patient safety, provide patient-centered, appropriate and timely care, reduce inappropriate variation, implement evidence-based standards, enhance efficiency and throughput, and evaluate innovative clinical methods and opportunities.
Works with other leaders to assess and improve the professional practice of independent, contracted, and employed medical providers.
2.
Provides leadership, supervision, guidance, and development for staff, articulating and demonstrating an expectation for continuous quality improvement, as well as continually supporting and exhibiting company values and service standards.
Identifies and provides growth opportunities for staff.
Provides clinical oversight for quality issues and programs by participating in the clinical oversight body.
This body reviews and approves quality improvement projects, provides clinical guidance where needed and grants authority to the Clinical Management Team and the Quality Council.
Participates in coordination of patient and family disclosure of untoward events.
Participates in patient grievance process as needed.
3.
Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput, and patient safety.
Promotes a patient-centered, healing environment.
Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes.
4.
Ensures and fosters a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems.
Champions, models, and promotes service excellence philosophies and behaviors at the facility, regional, and system levels to enhance the overall patient experience.
5.
Functions as an integral member of the designated healthcare operations and system leadership teams, serving in an advisory capacity to applicable staff.
In collaboration with leadership team members, directs and provides oversight regarding the strategic development, implementation, and maintenance of strong, comprehensive clinical and/or operational services and programs that meet system-wide organizational growth initiatives and the needs of patient populations in the community.
Fosters the development and implementation of workforce initiatives effectively.
Leads and influences change at the local, regional, and system levels.
6.
Along with other members of the leadership team, promotes financial stewardship and clinical excellence for the designated healthcare operations in both operational and capital acquisition processes, as needed.
Allocates financial, information, and human capital for improvement activities, ensuring the efficient delivery of cost-effective services to patients, physicians, and hospital departments.
Establishes performance measures, assesses, and evaluates operations, and works with department management to assure efficient and effective delivery of services.
7.
This position has overall responsibility for the quality and appropriateness of care provided in assigned facility and/or campus.
Serves as liaison among facilities, medical staff, medical leadership, external organizations, and contracted payor organizations.
Responsible for coordinating services with other administrators, internal legal counsel, executives, and other staff.
This position has constant contact with staff members and associates, frequent contact with medical staff leaders and medi
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