Technical Writer
Job Summary:
This role reports to our Director of Technical Publications, located in Albuquerque, New Mexico.
You will create and publish technical content such as data sheets, whitepapers, and installation/operation manuals to support existing and new product introductions.
You will be responsible for all aspects of commercial technical publications production while ensuring all content is focused, easy to interpret, well-organized, and of the highest quality.
This is accomplished by collaborative integration with program and functional teams, obtaining a deep understand of products and field procedures, application of superior written communication ability, and expertise with authoring and media tools.
Key Job Responsibilities:
• Author a variety of technical communications for Array solar trackers including but not limited to:
• Installation, Operation, and Maintenance Manuals
• Whitepapers, datasheets, position papers, and formal customer letters
• Work instructions for field operations
• Interface directly with program/functional teams and subject matter experts to extract information required for distillation into concise, actionable technical communication
• Lead reviews of authored content with stakeholders, iteratively revising as required, to obtain final approval
• Determine and maintain optimal scope of documentation required to satisfy each service request
• Support and collaborate with other organizations - author, identify, and/or supply pertinent media/information
• Ideate and develop tools/mechanisms/procedures to expedite or enhance content authoring processes
• Maintain existing product library and assist with optimization or optimization efforts as necessary
• Perform other duties as assigned
Qualifications:
• Bachelor's degree
• Experience with electronically controlled mechanical systems; R&D, Engineering, or Manufacturing functions
• 1+ years of experience with technical publishing software - Adobe Framemaker, PTX Arbortext, etc.
• 2+ years of experience in Technical Publications or a related function
• 3+ years of experience with Microsoft Office products, SharePoint or PDM systems
• 3+ years of experience with technical illustration and graphic design toolsets - Adobe Creative Suite, etc.
• Exceptional communication, organizational, time-management and multi-tasking skills
• Exceptional attention to detail, commitment to consistency and accuracy of authored products
Preferred qualifications:
• Experience in the solar industry
• 5+ years of experience with vector-based illustration in Adobe Illustrator, 3D asset manipulation and export in SolidWorks, 3D rendering/animation (Blender), and/or technical illustration in SolidWorks Composer
At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state.
Our total rewards philosophy supports Array's ability to attract, develop, and retain our employees.
We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business.
Array Tech, Inc.
offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.
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