Infrastructure Delivery Services Manager

Manage various functional areas in information systems support, maintenance, and management encompassing one or more of the following areas of technical expertise:
such as EUS, N&T, A/V, systems integration, and related disciplines. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.
Assignments are received in task and objective oriented terms. Provides direction to subordinates based on general policies and management guidance. Work is reviewed upon completion for adequacy in meeting objectives. Interprets and executes policies and procedures that typically affect subordinate organizational units. Recommends modifications to operating policies.
Ensures that projects are completed on schedule and within budget. Erroneous decisions or recommendations or failure to complete assignments would normally result in serious delays to assigned projects resulting in considerable expenditure of additional time, human resources, and funds.
Frequent contacts with internal personnel and outside customers and industry peers at various management levels concerning operations or scheduling of specific phases of projects or contracts. Conducts briefings and participates in technical meetings for internal and external representatives concerning specific operations.
Functions as an advisor to a unit regarding tasks, projects, and operations. Becomes actively involved in daily operations only when required to meet critical schedules or resolve complex problems.
Accomplishes results through lower level subordinate supervisors, associate managers, or exempt professional staff who exercise significant latitude and independence in assignments. Often heads skilled, experienced, and senior level exempt professional staff unit(s).
Appropriate degree from an accredited college, or equivalent experience/combined education, with professional experience and specialized training commensurate with assignment.
Role requires employee to be on site full-time.

Basic Qualifications

•Bachelor's degree
•10+ years experience in IT, preferably in infrastructure and operations role with customer service experience.
•Knowledge of and experience with IT solutions and IT resource personnel.
•Understanding of and experience with Infrastructure, including networking, servers and storage, and End User support
•Working technical experience with IT projects including:
Telecommunications, servers, Microsoft Operating Systems, and PC hardware upgrades
•Outstanding work ethic
•Self-motivated, customer focused, and proactive
•Ability to professionally deal with quick and drastic changes on the program and be able to quickly adapt
•Manage, reward, encourage and grow current team
•Ability to discipline team members if necessary and hire new team members quickly

Desired skills

•Proven Experience with improving standards and processes related to IT logistics, customer efficiency, and cost reduction
•Experience leading cross-site IT projects involving multiple functions, customers or IT groups
•Experience with large scale PC and software deployment projects as well as vulnerability remediation and system patching
•Experience with budgeting, P-Card purchases, monthly reconciliation, and validation of purchase order work completion
•Experience working closely with networks, facilities, security, and programs on large scale projects
•Experience supporting and leading IT solutions/operations

EEOLockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
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At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.

Other Important Information

By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Work Schedule Information

Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Colorado Pay StatementPay Rate:

The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, or Washington is $118,100 - $226,400 . Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Benefits offered:
Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees:
accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

This position is incentive plan eligible.

Premium Pay StatementPay Rate:

The annual base salary range for this position in most major metropolitan areas in California and New York is $135,800 - $256,000.