Admin / Customer support

Admin / Customer Service (Anchorage, AK)
Employment Type: Full-Time

Our agency is looking to hire 4 new admin /customer service employees. The position is customer service focused. An admin background would be beneficial but is not necessary. The position requires organizational skills, computer skills, and the ability to multi task. This position will primarily be working via phone and computer; therefore, the right person will possess excellent oral and written commutation skills.
Job Summary:

The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling.

Essential Functions and Duties:

Separate and process all incoming mail, faxes and emails addressed to location
Process requests for information from corporate office, prepare quote packages for COD and corporate customers
Retrieve claims and documents received in the mail from customers and disperse them as needed
Print and put in order all documents retrieved out of email
Check mail and disperse as needed
Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
Assist with collecting timecard information and working with other office staff to resolve pay issues
Answer all incoming calls and direct to respective parties
Greet all visitors who come into front office

Knowledge, Skills and Abilities:

Knowledge of company software
Interpersonal communication
Organizational skills
Ability to multitask

Required Education and Experience:

Required: High School diploma or GED
Preferred: Previous experience in office administration

Working Conditions:

Indoors
Office Environment
Sitting for long periods of time
Frequent use of telephone

Coleman Worldwide Moving Benefits for Employees (not applicable for seasonal employees if not stated):

40 hours of VACATION PAY after 1-year employment
Array of voluntary health benefits including but not limited to (Health, Dental, Vision, 401k, and more)
6 paid holidays after 90 days for Full Time employees (Seasonal Included)
Referral Bonus Programs

Coleman Worldwide Moving (and affiliated companies) (collectively "CWM") is an equal opportunity and affirmative action employer. Policy prohibits discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, pregnancy, genetic information, sexual orientation, disability, veteran status or other protected status. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations

Only applications submitted within three months of the review period will be considered for employment. Please submit another application for further review after the review period elapses.
Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!
Associated topics: assist, front desk, help desk, patient, support, support specialist, technical, technical support, technical support specialist, technology

Read the full job description and apply online on the recuiter's web-site

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