Sales Operations Specialist

About HousingAnywhere

HousingAnywhere is Europe's largest mid-term rental platform. With Kamernet and Studapart under its umbrella, it represents three fast-growing brands with over 30 million yearly unique visitors combined, 160,000+ properties available for rent and 100,000+ tenants securing their new homes, based on the 2022 performance. HousingAnywhere serves young professionals and students, primarily aged between 18 and 35, connecting them with accommodation providers. Through its advanced technology platform, tenants rent accommodation for 3 to 12 months outside of their country of origin. Headquartered in Rotterdam, HousingAnywhere operates in most European cities and recently expanded to key cities in the US, establishing a presence in over 125 cities. Driven by the mission to enable people to live wherever and however they choose, thanks to a flexible renting experience, the technology scale-up employs 340 professionals globally.

Our mission Rent Easy, Live Free.

We are empowering people to live wherever and however they choose. To find comfort and peace of mind on the other side of the world or the other side of town. All while feeling confident and totally at ease, whatever their adventure might involve. We are doing it by creating a new standard of renting. Safe. Harmonious. More options. Less hassle. With the help of our trusted networks of landlords and partners.

Our Values

Ownership

We are Enablers

We are Changemakers

We are Connectors

The team In this role, you will be part of the Sales Enablement Team. This team is part of our Sales & Supply Department, consisting of around 40 team members working towards the mission to ensure that every tenant who is actively looking for accommodation can always find a home through our platform.

The role The Sales Operations Specialist will fuel the performance of our sales organisation. You will be mainly responsible for creating, optimising and further automating our systems, tools and processes for the sales team, with a strong focus on our CRM (Hubspot).

Responsibilities

You will manage our CRM (Hubspot) and proactively initiate optimisations of our systems, processes and integrated tools to increase the productivity and performance of the sales team.

You will be the owner of the 3rd party tools for calling, customer engagement and lead generation (e.g. Aircall, Outreach, MessageMedia, Allforleads)

You will collaborate with our Engineers from our Business Operations team to integrate and streamline data between the HousingAnywhere platform and our CRM.

Being a two-sided marketplace we have multiple teams working with our CRM. You will advise and educate CRM users from the stakeholder teams (e.g. Marketing, Partnerships and Customer Solutions).

Together with the Heads of Marketing, Customer Solutions and Sales you initiate company-wide CRM improvements and documentation needs.

You will be working closely with our Sales Managers to coordinate the implementation across our 16 countries and 44 cities and expand.

You will help define and drive the vision for our lead generation strategy on the supply side of the marketplace and collaborate with Sales, Marketing, Marketplace Ops to execute the strategy.

Moving the Sales Enablement domain forward, the role in the future would also encompass the co-creation and managing of sales content such as slide decks, email templates, case studies and educational content for the sales team.

Your profile

1-2 years of relevant experience

Strong analytical skills and a data-driven approach

Strong project and stakeholder management skills

Excellent written and verbal English communication skills

Ability to work well independently as well as in a team

Fast-paced scale-up environment is a plus

Experience working with/within a Sales team is a plus

What's in it for you

Diverse international community (46+ nationalities).

Hybrid working policy.

Unlimited paid holidays, minimum-based not maximum.

1,000 EUR personal development budget.

Complete coverage for commuting.

Personal equipment, including laptop and ergonomic setup.

Relocation support & 30% ruling application assistance.

Gym membership discount with GoVital or OneFit.

Variable pension scheme.

Dutch/English classes budget.

Fun team-building and after-work drinks every Friday.

If you have further questions, please email Iris at ***.

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