Reservations Executive

Athlone Springs Hotel
IE - westmeath
April 18, 2025

We are currently seeking aHotel Reservation Executive to join the team at The Athlone Springs Hotel.
This is an excellent opportunity for an individual with previous hotel experience, particularly in a Receptionist or Reservations role, to further develop their career in the hospitality industry.
About Us :
The Athlone Springs Hotel has been certified a Great Place to Work for two consecutive years, and we have also received the 'Excellent Employer 2024' Award from Failte Ireland Employer Excellence Key Responsibilities:
Manage incoming reservations, ensuring accuracy and attention to detail in all bookings.
Monitor and manage room availability, rates, and restrictions to maximize revenue and occupancy Assist guests with inquiries via phone, email, and in-person, providing excellent customer service.
Work with other hotel departments, ensuring guest requests and special requirements are met.
Handle group bookings and special requests, ensuring smooth communication and coordination.
Provide administrative support as required to the front office and sales teams.
The Person :
The ideal candidate is an experienced hotel receptionist or reservations professional who is detail-oriented, technologically adept, and excels in customer service.
They must also be capable of handling multiple tasks under pressure and work effectively with various hotel departments.
The Hotel:
Situated in Co.
Westmeath, a region renowned for its significant commercial and marketing hubs, The S Hotel Group bought The Athlone Springs Hotel in 2019, having first opened its doors in 2007.
It offers an ideal setting for an enjoyable holiday or a peaceful getaway.
With our welcoming team, 68 contemporary bedrooms featuring Smart TVs with Netflix, cutting-edge leisure facilities including a swimming pool and restaurant, and a convenient location just a short five-minute drive from the vibrant Athlone Town, One of Six properties within the S Hotel Group.
S Hotel group we invest in people, providing clear professional growth including team and management development.
We believe great hospitality is provided by great people! Key Requirements:
Previous experience in a hotel setting, specifically as a Receptionist or within Reservations, is desirable Strong communication skills, both written and verbal.
Exceptional customer service skills, with the ability to handle a variety of guest needs and requests.
Proficient in using hotel reservation systems and Microsoft Office.
A positive and professional attitude, with excellent attention to detail.
Ability to work well under pressure and manage multiple tasks simultaneously.
Why work with us? The S Hotel Group is an awarding company to work for.
We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike.
We have been certified as a Great Place to Work Achieved 'Excellent Employer' (Gold) Award as part of the Failte Ireland Employer Excellence Programme In return, we offer an exciting, vibrant, positive and rewarding working environment.
Some benefits employees of S Hotels enjoy are as follows:
The provision of ongoing training and development opportunities Employee Recognition Awards Free car parking Career enhancement/progression opportunities Group Employee Discount Scheme across S Hotels Group Free Meals on duty Complimentary use of The Leisure Club Complimentary Coffee Bike to work scheme Employee Assistance Program Skills:
Reservations, customerservice, Yield,

Read the full job description and apply online on the recuiter's web-site

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