IT Service Desk Analyst
Contract | €160/day+ | Cork
A prestigious multinational corporation is seeking a dedicated IT Service Desk Analyst to join its Cork office. The ideal candidate will have a strong background in IT support, excellent communication skills, and a commitment to delivering outstanding customer service.
Responsibilities:
Serve as the first point of contact for IT support queries, providing efficient and effective solutions to end-users.
Diagnose and resolve hardware, software, and network issues for desktop and laptop systems.
Assist with the installation, configuration, and troubleshooting of IT equipment, including desktops, laptops, printers, and mobile devices.
Escalate complex issues to the appropriate IT teams while ensuring timely resolution.
Document all support activities, incidents, and resolutions in the IT ticketing system.
Participate in the creation and maintenance of IT support documentation and knowledge base articles.
Requirements:
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Minimum of 2 years of experience in an IT support or service desk role.
Proficiency in Windows and Mac operating systems.
Experience with Active Directory, Office 365, and IT service management tools.
ITIL Foundation certification or equivalent experience.
Familiarity with remote support tools and techniques.
If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business
Receive real-time job alerts and never miss the right job again
Ireland - City of Dublin - City of Dublin - Dublin
June 17, 2024
Security Incident Response Manager • Overview: My client requires a Security Incident Response Manager to join their Security Services Team. This role involves overseeing the development and implementation of incident response plans, conducting incident response exercises, and managing...
Ireland - City of Dublin - City of Dublin - Dublin
June 19, 2024
L2 IT Support Engineer • Contract | €220/day+ | Dublin • We are looking for an experienced L2 IT Support Engineer to join our client's team in Dublin. The ideal candidate will provide onsite and remote IT support, ensuring customer satisfaction through professional and friendly...
Ireland - City of Dublin - City of Dublin - Dublin
June 24, 2024
Looking for an SAP S/4 Hana Senior Manager to join an excellent established team of professionals, managing the delivery of Technical SAP services to managed services clients. • You will work with functional consultants & developers to deliver a premium seamless service to clients. •...
Ireland - Sligo County - Sligo County - Sligo
June 19, 2024
QC Micro Analyst • Shift (One week of days; 08:00-16:30 (Mon-Thurs), 08:00-15:30 (Fri) followed by a week of evening shift; 15:00-23:30 (Mon-Thurs), 15:00-22:30 (Fri).) • We are actively seeking to recruiting a QC Micro Analyst who will become a key member of the Quality Team within a...
Ireland - Meath County - Meath County - Gormanston
June 18, 2024
Structural Engineer • Precast concrete facades • County Dublin • Salary/package negotiable • Full time, permanent • Key skills: precast, facades, structural engineer, project design engineer, Eurocode 2 • Join a true market leader • Work on ground-breaking and high...
Ireland - City of Dublin - City of Dublin - Dublin
June 10, 2024
Role • As a site based I&C Engineer you will manage various projects and have responsibility for the Instrumentation and Controls design of pharmaceutical systems through the entire life cycle of projects on the site. • You will be responsible for the I&C design elements of...
Ireland - Westmeath County - Westmeath County - Athlone
June 25, 2024
Assistant Manager | Athlone | Up to €40,000 • RAPIDLY EXPANDING and the MARKET LEADER in their retail sector! • If you thrive on pace, people, processes and passion, then drive your career forward with this rapidly growing retail business. • Our client is a high-profile volume...
Ireland - City of Dublin - City of Dublin - Dublin
June 13, 2024
Responsibilities: • Develop and implement a hybrid cloud strategy and infrastructure. • Collaborate with cloud providers and stakeholders to finalize requirements and roadmaps. • Oversee infrastructure build-out, ensuring compliance with designs. • Implement tools for monitoring...
Ireland - Galway County - Galway County - Galway
June 28, 2024
The Role: • Our client is a leading pharmaceutical company who is dedicated to delivering high quality products and services. They maintain a high standard across all operations by focusing on compliance, efficiency and innovation. They are currently recruiting for a Validation Engineer to join...
Ireland - Galway County - Galway County - Headford
June 10, 2024
Lettings & Property Manager • Location: Headford, County Galway / Ballinrobe, County Mayo • Salary: Up to £30k + commission + Excellent Benefits • Job Type: Full Time, Hybrid working options • The Client: • Our client, a leading property firm since 2009, seeks a...
Ireland - City of Dublin - City of Dublin - Dublin
June 17, 2024
Electrical and Multi-Functional Facility Support • 'People Moving People' • Transdev is an international public transportation company with operations in 17 countries. Located in three Dublin depots, Transdev is responsible for the operation and maintenance of the Luas light rail...
Ireland - City of Dublin - City of Dublin - Dublin
June 7, 2024
Our Client, a leading provider of HR and Employment Law, are looking for a Client Experience Account Manager to join their team based in their Dublin office. • Job Purpose • To deliver world class care to exceed clients' expectations and provide support to an ever-growing client base...
Ireland - City of Dublin - City of Dublin - Dublin
June 28, 2024
Cognizant Company is a world leader in delivering digital transformation solutions to Life Sciences. Through our knowledge and expertise in Automation, MES & Digital, we deliver stable manufacturing systems that are optimized to improve operational efficiencies, whilst maintaining compliance....
Ireland - City of Dublin - City of Dublin - Dublin
June 11, 2024
Hotel Manager – £84k (100k Euros), Dublin • Are you an experienced hotel manager looking for an exciting new opportunity in the heart of Dublin? Yellow 42 Recruitment is seeking a talented individual to join our clients 4-Star Hotel. • In this role, you will have the...
Ireland - Waterford County - Waterford County - Waterford
June 6, 2024
Project Manager • Specialist Technical Services (STS Group) Waterford Metropolitan Area (On-site) • The Company • STS Group, is dedicated to being the leading and most cost-efficient provider of electrical engineering, instrumentation, design and commissioning services across Ireland,...
Ireland - Cork County - Cork County - Cork
June 10, 2024
IT Service Desk Analyst • Contract | €160/day+ | Cork • A prestigious multinational corporation is seeking a dedicated IT Service Desk Analyst to join its Cork office. The ideal candidate will have a strong background in IT support, excellent communication skills, and a commitment to...
Ireland - Galway County - Galway County - Galway
June 21, 2024
Powerhouse International M&E Firm • This is an excellent opportunity for skilled BIM Engineers to join a leading International M&E Contractor, where you will work on some of the biggest Pharmaceutical, Data Centre and industrial projects in the Country, continually developing your...
Ireland - Cork County - Cork County - Cork
June 10, 2024
Role: Project Manager • Location: Cork • Salary: DOE • We are currently seeking experienced and talented Project Managers to join our high performing project teams. If you would like to join a company who wins high profile projects with blue chip clients and if you enjoy working in a...
Ireland - Cork County - Cork County - Cork
June 25, 2024
Senior RF Product Engineer • Compensation: Salary, bonus, and stock options • Location: Cork, Ireland (with possible relocation) • Are you prepared to lead and innovate in the field of RF Engineering? We are seeking a flexible and experienced RF Product Engineer to contribute to our...
Ireland - City of Dublin - City of Dublin - Dublin
June 25, 2024
Senior Project Management Consultant - Commercial Refurbishment Projects • €80,000 - €90,000 • Permanent • Dublin – Ireland • About Us • We are a leading Construction Consultancy offering a range of cost management, project management, due diligence and...
Ireland - City of Dublin - City of Dublin - Dublin
June 27, 2024
ASSISTANT MANAGER, • Dublin 2 • National Company • Competitive Salary • This business is part of a product and tech-focused company operating multiple brands online and in retail. You will be part of the retail operations team, managing a small team at the ground level in a...