Service Engineer - Security

What can Johnson Controls do for you?

We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that's safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.

What you will do

Our Service Engineers are involved in servicing Security Systems i.e. Intruder Alarms, CCTV & Access Control Systems. The successful engineers will service Security Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region to cover the Cornwall area and support the wider team when required. We offer our engineers the opportunity to work for a market leading brand, ADT Fire & Security with incomparable career opportunities.

How you will do it

Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.
To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.
Ensuring your time is managed efficiently and jobs are prioritised correctly.
Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.

What we look for

Essential:-

Experience within Fire & Security industry
Driving license - manual
Ability to lift and climb ladders
Had or have previous experience working in a customer facing environment

Preferred:-

Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC

Why work for ADT?

We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-

Competitive basic salary with excellent additional earnings potential
Optional Overtime
Generous callout payments - Best in the industry
Travel Time - Averaging 3% of basic salary
Engineering Commission scheme - Averaging 7% of basic salary
Sales referral incentive scheme
Pension - we match up to 7%
25 days holiday plus bank holidays
Company Vehicle, uniform, all PPE, tools and ongoing training provided
Industry leading Health & Safety and an employee assistance program
Career progression opportunities - newly introduced Engineering career ladder 2022
Our team average 20+ years length of service
The opportunity to become a valued member of our Winning Team
Staff referral scheme up to £2,000
Rewards & recognition programmes

Read the full job description and apply online on the recuiter's web-site

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