VIE UK - Application Analyst

At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper.

As a future Application Analyst, you will report to the Dimension Support Manager For Front Office & Trading , and you will be part of AXA IM - Technology Transversal Products

The Technology department provides applications and technical services support and projects delivery to the AXA Investment Managers' business worldwide. Its mission is to support Business through project and support teams.

The candidate will be an Application Analyst within the technology team dedicated to Simcorp Front Office Support. This team maintains and improves IT tools used by Fund managers and Traders.

Simcorp Front Office Support team has a support presence in the following locations Paris, London, Hong Kong, and the US.

DISCOVER your opportunity

The Application Analyst will be responsible for supporting demanding business users. So, a candidate who enjoys working with others in a fast-paced environment will be suitable for this position.

We are looking for someone who wants to work in a front office support environment, experiences that are valuable include:

Working in a support environment where facing off directly to end users is valued

A strong technology background working with service logs, dashboards, and automation tools

Provide functional process and technical support on OMS/EMS systems

Undertake daily operational checks, investigate, and resolve any problems identified.

Follow strictly the procedures to send service requests to the editor and to escalate issues

Functional requirements gathering from the front, middle and back-office investment management system users

Maintain market awareness and propose new solutions/approaches to the business, building on a foundational knowledge of the process and data flows in use

Answer, evaluate and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiencing problems with investment systems and where required, implement relevant steps to prevent re-occurrence

Collaborate with third party vendors as required, in accordance with agreed standards and procedures

Build credible, trusted advisor relationships with the business and assist with issues as they arise, logging and tracking them in call logging tools.

Ensure appropriate change management processes are implemented to benefit users

Study and propose tactical solutions as required

Produce user and functional procedure guides

Communicate with the users on system/module availability / future evolutions using the standard templates

Provide training to clients when processes change, or new functionality becomes available

Provide expertise in technical/functional analysis to drive business process change

Ensure compliance with all information security policies and proactively look for advice for new scenario as they arise

Implement and operate regular end user activity monitoring for the given application

Participate actively on the yearly upgrade of SimCorp Dimension and on any patch release (qualification, regression tests, etc…)

Assist the project managers in the context of projects impacting SimCorp Dimension on which their

Analyse existing processes

Gather business requirements

Write functional specifications

Contribute to the testing phase for new versions and/or new tools

This role will involve direct interaction with Fund Managers, Traders, and financial analyst

This role will involve direct interaction with Fund Managers, Traders, and financial analysts

Your Profile

SHARE your unique expertise

We welcome different combinations of skills & experiences.

Your qualifications and experience

You are looking for a VIE starting in September/October 2024

Are you eligible for a VIE in the UK ? Please visit this website before applying : /mon-vie-via.businessfrance.fr/destinations/royaume-uni

A similar experience in the same type of position would be a plus

Your knowledges and skills

Technical skills:
• Relevant industry qualification or degree (Finance/ Technology)
• Experience in the financial industry, ideally in asset management, Equities, Fixed Income
• Ability to research and implement procedures.
• Strong analytical and problem-solving skills to identify and mitigate problems
• Good understanding of regulatory requirements and their practical application
• Strong organizational and project management skills
• Good communication skills, both oral and in writing, with the ability to work across different jurisdictions and with stakeholders across different parts of the firm
• Good language skills in English. French language skills would be a plus.

Personal skills:
• Good judgment and ability identify issues and escalate them as appropriate
• Pragmatic and common-sense approach to solving business problems
• Self-starter with ability to multi-task
• Ability to build business relationships
• Proactive - provides effective solutions
• Capacity to influence and convince
• Strong ethical values

We would love to know more about you. Let's connect! Send us your resume.

About AXA

The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.

We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management.

Our mission: to act for human progress by protecting what matters

Our values: Customer first, Integrity, Courage and One AXA

About the Entity

At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets.

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AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions.

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What We Offer

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Grow your potential: be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly .