Retail Store Manager

About EE

We're EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we're for everyone, on any network - serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We've been awarded the UK's best network for the last 10 years. It's central to our vision - to be the most personal customer-focused technology company in the UK.

That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids' learning with EE Learn.

We're also part of BT Group, which we're even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We think we've got something special here. We want everyone to feel proud about working at EE - and feel excited about where we're going and what we're going to do. Want to join in?

40 hours

As an EE Store Manager, you'll make the big decisions and the little ones, share your knowledge and learn a thing or two as well, so that anyone who's anyone wants to work in or visit our store. You'll look after our people and products to make sure we continue to create a retail experience nobody can beat. And by designing an environment that's warm and welcoming, you'll help your people to excel and your customers to enjoy every minute they spend with us. Overseeing one of our stores, you'll get downright chills about the opportunities the wonderful world of retail can offer you.

What you'll do:

• Identify and harness new retail opportunities

• Lead, engage and develop your talented and knowledgeable team of people

• Establish a culture of high-performance that focuses on both fiscal and behavioural KPIs

• Create and manage a relaxed, welcoming, customer-focussed environment

• Collaborate with our Regional Managers to create long-term succession strategies

-

You'll definitely:

• Have a track record of inspirational leadership in a large/high-profile store

• Demonstrate a history of leading large teams to strong commercial results

• Be self-motivated and proactive

• Have established coaching and development skills

You might even:

• Possess an ability to set and carry out long-term plans

• Demonstrate mobility within a local area

-

What's in it for you?

• Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme

• The opportunity to significantly increase your earnings through commission, rewards and incentives

• Optional Private Healthcare, Critical Illness and Dental cover

• Optional Pension and Shares scheme to protect your future

• Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year

• 25 days' holiday (pro-rata) with the opportunity to buy more, plus flexi bank holidays

• Volunteering days, so you can give back to your local community

• Gym membership discounts and many more savings on attractions for the family all year round

-

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us.

At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

If you're thinking about working for the UK's biggest and fastest network, why not follow our recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.

#LI-Onsite

#Retail24

We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose:
we connect for good.'

We all stick to the same values:
Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone:
we'll be there with help and support, learning and development.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.