• Share :

Our client is at the forefront of revolutionising the lottery industry in Copenhagen. We are on the lookout for a visionary and hands-on individual to join them as the Head of Call Center - Lottery Operations. This is a unique opportunity to lead a passionate team and redefine the customer experience in the world of lotteries.

You will play a pivotal role in steering the lottery operations to new heights. This role requires a leader who can infuse a startup mindset into the team, drive operational innovation, and elevate the overall customer experience.

Responsibilities

  • Leadership and Team Synergy:
    • Instill a startup culture within the team, fostering creativity, collaboration, and a proactive attitude.
    • Lead by example, inspiring the team to deliver exceptional service.
  • Operational Innovation:
    • Drive continuous improvement in call center processes, embracing a startup approach to stay agile and efficient.
    • Pilot new initiatives and explore unconventional solutions to stay ahead in the fast-paced lottery industry.
  • Customer Experience Revolution:
    • Implement strategies to elevate the customer experience and make every interaction memorable.
    • Innovate ways to engage and excite lottery players, creating lasting connections.
  • Tech Savvy Approach:
    • Stay informed about the latest call center technologies and integrate cutting-edge tools to enhance operations.
    • Drive the adoption of technology-driven solutions for streamlined processes and increased productivity.
  • Risk and Reward Management:
    • Navigate the dynamic landscape of lottery operations, taking a calculated and strategic approach.
    • Develop and implement risk management strategies to ensure the integrity of lottery games.
    • Proven leadership experience in a startup environment, particularly within the lottery or gaming industry.
    • Tech-savvy with a track record of implementing innovative solutions.
    • Strong communication skills with the ability to inspire and lead a diverse team.
    • Previous experience in customer service or call center operations.
    • Competitive startup-style salary with equity options.
    • Relocation package if based out of Denmark
    • Flexible work hours and a dynamic office culture.
    • Opportunities for professional growth and development.
    • Be a key player in disrupting and reshaping the lottery industry.

    If you are a forward-thinking leader, excited by the challenges of a startup environment, and ready to redefine the lottery experience, we encourage you to apply! #

    Read the full job description and apply online on the recuiter's web-site

    Find Jobs Hiring Now Near You!

    Get Jobilize Mobile App

    Get Jobilize Job Search Mobile App Now

    Receive real-time job alerts and never miss the right job again

    Get it on Google Play Download on the App Store
    Head of Agency based MVAS or REMOTE

    International People Solutions B V

    • ES - Andalusia - Marbella

    • June 30, 2024


    As the Head of the Agency , you will take the reins in crafting, developing and executing a strategic growth plan to take the agency to the next level. • As the driving force behind a talented cross-functional team of account managers, designers and mobile marketing specialists, your mission...


    Campaign Manager Social Media based in Toronto

    International People Solutions B V


    Our client is a Toronto based social media company and they are urgently looking for an experienced Campaign Manager. They specialise in creating campaigns on social media for international A brands with a high focus on quality and long term relationships.You will be part of the global campaign team...


    Business Development Manager CPA based or REMOTE

    International People Solutions B V


    As a Business Developer, you will be responsible for accelerating growth by identifying and converting premium account opportunities to meet sales targets. • You will also be responsible for executing the right campaigns and offers for each client to develop account revenues. • In...


    Head of Global Accounts DSP based in Toronto or REMOTE

    International People Solutions B V


    If you are currently a top individual contributor and/or head of accounts working for a world class DSP we would love to talk with you. • Our client is a fast growing San Francisco and Toronto-based mobile app advertisement start-up powered by artificial intelligence technology. They are looking for...


    Head of Call Center - Lottery Operations based in Copenhagen RELOCATION PACKAGE

    International People Solutions B V

    • DK - DK

    • July 4, 2024


    Our client is at the forefront of revolutionising the lottery industry in Copenhagen. We are on the lookout for a visionary and hands-on individual to join them as the Head of Call Center - Lottery Operations. This is a unique opportunity to lead a passionate team and redefine the customer...


    Head of Media Buying based in Madrid or REMOTE MVAS

    International People Solutions B V


    Head of Media Buying based in Madrid or REMOTE (MVAS) As the Head of Programmatic Media Buying, you will be responsible for setting up, managing, and optimising campaigns on Google Adwords (Display Ads), managing multiple Google Ads accounts, and working closely with the Product and Design teams to...


    Senior Affiliate Manager / Team Leader based in Valencia or REMOTE

    International People Solutions B V

    • ES - Madrid - Madrid

    • May 9, 2024


    Picture yourself in the heart of the affiliate marketing revolution, where innovation thrives, and excellence reigns supreme. Our client is at the forefront of this dynamic industry, renowned for pioneering strategies that propel their clients to unprecedented heights. We're on the lookout for an...


    Publisher Manager based

    International People Solutions B V


    Hace 1 año Sé de los primeros 25 solicitantes • Commercial mindset • Flat culture/ No politics Función laboral • Función laboral Marketing, Relaciones públicas y Redacción y revisión Sectores • Sectores Servicios de publicidad Las recomendaciones duplican tus probabilidades de conseguir una...


    Business Development Manager Performance Marketing based

    International People Solutions B V


    Business Development Manager Performance Marketing based in Amsterdam This position will involve a lot of responsibility and will offer plenty of room for professional growth. Hunt for new affiliates and publishers • Grow and manage key accounts globally • Promote digital products with...


    Business Development Manager for the French Market based HYBRID

    INTERNATIONAL PEOPLE SOLUTIONS


    Job description Are you a driven sales professional with a hunter mentality and a desire to succeed in the French market? If so, we have an exciting opportunity for you! We are looking for a Business Development Manager Performance Marketing. As a Business Development Manager, you will be...


    REMOTE Publisher Manager Nutra EU timezone

    International People Solutions B V


    REMOTE Publisher Manager Nutra (EU timezone) You will be leading acquisition and onboarding of new supply side opportunities and partnerships • Manage the end-to-end experience for key players • Maintain and secure a pipeline of key targets and work towards revenue goals • Achieve...