- Database Support Services:
Provide Sybase database support services including configuring and responding to system and performance alerts 24×7. Handle routine maintenance tasks such as patching and responding to database-related service requests across production and non-production environments.
- Collaboration:
Work in coordination with SGI's Database Platform Administrators, System Administrators, and Application Support teams to maintain system availability targets.
- Environment Management:
Manage environments detailed as follows:
- Software:
Sybase ASE 16 SP4, Replication server 16 SP3, and SAP IQ 16.1.
- Operating Systems:
A mix of Oracle Solaris SPARC and Linux servers.
- Tools:
Database servers are managed using a mix of ISQL, AQT, and DBArtisan tools.
- Replication:
Handle both Database level and Table level replication to ensure High Availability and failover capabilities for disaster recovery scenarios.
- Systems Location:
Systems are housed across two data centers to support high availability and disaster recovery scenarios.
- Maintenance:
Participate in critical maintenance operations, ensuring all software and systems are current and under support.
- Incident Response:
Ability to respond to production-affecting incidents 24×7.
- Critical Support:
Experience in supporting production instances that sustain critical business applications
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