Telecom Business Support System Architect

OXIO is the world's first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers' needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering. And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior. With a continuous focus on innovation, any company can build a powerful telecom presence with OXIO, and in addition, help them glean unique customer insights like never before.
The Telecom BSS architect's responsibility is to act as the subject matter expert for all OXIO telecom BSS functions and lead all project activities pertaining to the analysis, development, deployment, and expansion of OXIO's charging and billing capabilities.
Key Responsibilities:
Collaborate with cross-functional teams to ensure successful integration and delivery of products and services required by our brands to effectively monetize telecommunications services in their markets
Manage BSS cloud-native functions including Mediation, OCS / CCS, PCRF / PCF, Retail, and Enterprise Billing
Develop and implement BSS solutions, CI/CD pipelines, performance, and fault management metrics using Kubernetes, AWS EKS, and other cloud-based technologies
Manage and develop strong relationships with each one of our BSS vendors
Explore new features and functions and present them to the management team for roadmap inclusion
Architect and document the BSS high and low-level design artifacts, covering all major use cases for:

Real-Time, Near-Real-Time, and Offline charging models
Consumer / M2M charging models 2G/3G/4G/5G RAT support
QoS and Gated Control policies
VoLTE, Mobile Broadband interactions
Session and Event-based charging procedures
Telecom mediation
Retail & wholesale billing, dunning cycle management, bill formatting, and provisioning
Taxation support
Mediation and back-office integration into Revenue Management, Fraud Management, Analytics, and Reporting
Northbound integration into the commercial product catalog, CRM, and other OMNI channel assets
Develop and execute test plans, cases, and scripts for the BSS systems
Prepare for production deployments
Track capacity and resource utilization of the various systems and prepare plans for expansion
Highlight project issues and propose suggestions to help improve current processes
Provide training to stakeholders such as NOC, customer care, marketing, product, and engineering teams
Key Qualifications:
Holding a Bachelor's Degree in Telecommunication or Computer Science (post-graduate studies are a bonus) and 10+ years of core telecommunications network experience
General working knowledge of telecom networks like 2G, 3G, 4G, and 5G NSA / SA
Subject Matter expert in the areas of Mediation (CGF), Charging (OCS / CCS), Policy (PCRF / PCF), and telecom billing
Excellent knowledge of 3GPP policy and charging specifications along with southbound interfaces such as Diameter Gx, Gy, Gz, Ro, Rf, CAMEL, TAP-In, N5, N7, N40, N28
Hands-on experience working with Kubernetes, AWS EKS, Prometheus, Grafana, FluentD, ElasticSearch, and Kafka
You are fluent in English (written and spoken)
Strong writing and documentation skills are needed to develop design artifacts, presentations, and status reports
Ability to work under pressure with tight deadlines
What We Offer:
Competitive salary and stock option incentive program
Company-paid healthcare
Flexible work arrangements
Company-sponsored team-lunches and company retreats
International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup
A diverse and inclusive team
We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status, or other defining characteristics.
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