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IT Business Analyst

Montréal QC (Hybrid - 50% onsite)

18 Months

Must haves:
Perform Data Analysis, BAU and project enhancements, as well as BA tasks on eCommunications (electronic communication) and Voice Surveillance platform RedOwl.

Roles & Responsibilities:

  • Partner with senior business sponsors, platform supervision, compliance, and business management to develop, manage and assist in detailed technical design for BAU enhancements/remediation projects for holistic supervisory and surveillance platforms.
  • Coordinate and track project planning through the different stages of the development cycle with the near and offshore team.
  • Understand core systems, applications and technical platforms.
  • Develop BA test plan and test scripts and test new/enhanced surveillance scenarios and 'de-bug' with developers as well as manage UAT with users.
  • Be able to understand migrate light coding from other region's platform.
  • Provide functional & technical support for new releases and liaise with developers as needed.
  • Work on multiple projects and respect aggressive schedule.
  • Coordinate and manage the different BAU streams with their respective accountable stakeholders, identify risk/issues and creatively work with work streams to drive solutions.
  • Encourage and organize ad-hoc sessions with participants, and work through issues.
  • Work with the project stakeholders, PM and BA's to provide input on schedules, provide organizational governance and propose implementation best practices.

Minimum required qualifications:

  • Understand core systems, applications and technical platforms.
  • 5+ years of work experience, preferably in management consulting within the financial services industry
  • Experience with working both in BA analytical discipline and project management.
  • Strong organization skills
  • Experience working with internal and external technical teams/vendors
  • Ability interface effectively with staff at all levels.
  • Exceptional oral and written communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment.
  • Ability to manage conflicting requests and set expectations to both senior management and individual contributors.
  • Python/Shell Script knowledge a plus.
  • Advanced (or expert level) skill using productivity tools including Project Management, Jira, BitBucket, Excel, Word, Powerpoint.

Preferred qualifications:

  • Experience with IT support and Compliance.
  • Experience with eCommunications applications preferred.
  • Experience with data science systems.

About Us:
Established in 2004, SPECTRAFORCE® is one of the largest and fastest-growing diversity-owned staffing firms in the US.
The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I.
proprietary talent acquisition platform, robust ISO 9001:
2015/ISO 27001 certified processes, and strong and passionate client engaged teams.
We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India.
Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation.
SPECTRAFORCE is built on a concept of 'human connection,' defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential.
Learn more at:
***

Benefits:
SPECTRAFORCE offers a Group Registered Retirement Savings Plan (RRSP) Program to all eligible employees.
Additionally, our employee discount program provides exclusive access to thousands of discounts on travel, entertainment, and more.
SPECTRAFORCE offers unpaid leave as well as paid sick leave, paid holidays, and paid vacation as required by law.

Equal Opportunity Employer:
SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other prohibited grounds as identified by provincial or territorial law.
Please contact Human Resources at *** if you require reasonable accommodation.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.
This position's starting pay is:
$393.60/daily.

Read the full job description and apply online on the recuiter's web-site

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