Retail Shift Leader - Canmore

Canna Cabana is actively seeking Part TimeShift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Duties and Responsibilities:
Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI's
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift
Qualifications:
Must have valid SellSafe and QCW to work in a retail cannabis store
Completion of high school and college/CEGEP/vocational or technical training required
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work nights, holidays and weekends and different locations
Why You Should Apply:
The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit - /aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff
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