Senior Director Audit and Advisory Services

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Working Arrangement
Hybrid

This position is responsible for the management and day-to-day execution of audit activities within the overall actuarial risk framework, which includes Corporate Pricing Standards, Corporate Valuation Standards, SOX and AuG-43.
General Accountability:

The Senior Director, Audit and Advisory Services is accountable for the oversight and delivery of high quality, professional, cost-effective, beneficial and risk-based internal audit services for global actuarial audits associated with the company's actuarial risk framework including corporate pricing standards, corporate valuation standards and insurance product risk.
The role has relationship responsibility with senior executives in actuarial and insurance product management areas globally in all segments.
The Audit and Advisory Services function provides added customer value by working with management at all levels to improve the management of controllable risks.
The function provides a service to senior management and the Board of Directors by providing reports which assist them in discharging their responsibilities for supervising the management of risk in Manulife.
Responsibilities:

• Accountable for the delivery of high quality, professional and cost-effective improved risk-based audit services associated with the company's actuarial risk framework including corporate pricing standards, corporate valuation standards and insurance product risk.
• Develop and manage a risk based audit plan based on the risk assessment of the actuarial audit universe to ensure adequate audit coverage.
• Provide leadership on ways to further improve the effectiveness, efficiency and consistency of audit services globally.
• Provide senior management including CFOs and business unit executives with objective and reliable assessments of the adequacy of risk management practices within their segments and provide value-added and practical recommendations to improve risk management practices.
• Assist business unit management to discharge their responsibilities by providing risk management consulting support, education and training, and by maintaining a business-partner relationship.
  Plan and direct audit projects identified by audit or requested by senior management.
• Contribute to the development of Audit Services policies, strategy and direction; continually improve audit and administration processes using technology to the fullest.
  Manage Audit Services' resources efficiently, economically and effectively.
• Assist with preparation and presentation of reports to Audit Committees of Segment subsidiary companies.
• Recruit high-caliber staff and provide appropriate development and training utilizing the Audit Services Core Competencies model.
• Liaise with members of the Actuarial Development Program Committee and support actuarial rotations for the development of Actuaries globally.

• Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, make value-added and practical recommendations and influence management to take appropriate actions on recommendations.
• Excellent knowledge of audit methodologies, control frameworks and risk management practices, and regulatory requirements.
• Solid understanding of risks managed in the company's actuarial areas including product development, product pricing, reserve valuation, model risk, reinsurance, capital management and actuarial oversight functions.
• Proven ability to work effectively in diverse environments and cultures, over a number of office locations.
• Ability to effectively communicate ideas and recommendations orally and in writing, at Segment and Group levels, and to listen and consider ideas of others.
• Excellent customer focus and commitment to quality.
• Results oriented; ability to balance multiple priorities and projects.
• Strong relationship skills including a demonstrated ability to deal effectively with CFOs and business unit SVPs, VPs and AVPs.
• Proven leadership and management skills in achieving departmental, project and individual objectives, and in developing staff.
• Actuarial or accounting designation with relevant post qualification experience in actuarial areas.

• Collaborate with management to obtain a consensus on establishing the problem, risks exposure, and corresponding recommendation to resolve the risk exposure.
• Manage expectations regarding assurance and advisory work deadlines and deliverables.
• Prioritize and time management in a multi-tasking environment; meeting audit plan commitments while maintaining flexibility in audit schedules to meet changing priorities.
• Drive continuous improvement in quality and cost effectiveness of services provided.
  Exercising and demonstrating sound business judgment.
• Keep current with new audit techniques, company policies and procedures, regulatory requirements, and knowledge of the financial services industry.

• Manage a team of 5 including Co-Ops located in Toronto
• Direct dealings with CFOs and business/functional unit heads
• Direct dealings with regulators and external auditors.
• All types of audits may be performed such as:
  financial, actuarial and operational audits as well as the assistance with the annual external audit and other projects.
• Special work may be performed such as fraud investigations and other special investigatWhat can we offer you?
• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you tofollow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

• Values-first culture