Human Resources Manager - Wyndham Garden Dammam

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Location:

Dammam, SA

Wyndham Garden Dammam is now seeking a Human Resources Manager to join our team in the Kingdom of Saudi Arabia. Job Summary

The Human Resources Manager (in conjunction with the HR Team) will lead the day to day HR Operations.

This will include all aspects of Human Resources from employee relations, compensation and benefits, performance management, training, recruitment, housing, wellness as well as the management of the HR Team, partnering HOD's, Exec Com as well as driving the hotels KPI's of GOP, Wynreview, LTO, AES etc.

RESPONSIBILITIESEmployee Relations

Ensure that the agreed upon disciplinary process is maintained at all times and fair disciplinary processes are followed by all HOD's.

Maintain and enhance the open door policy to all Team members providing advice and guidance when needed in regards to their issues or concerns and/or grievances.

To provide a source of information to HOD's regarding disciplinary, grievance and staff counselling issues.

Ensure that all disciplinary procedures are carried out, taking role of implementing them by ensuring consistency in the policy's implementation. Take an active role as an arbitrator, note taker or advisor where appropriate.

Train the AHRM/HR Executive/HR Coordinator etc. in the above process

On a monthly basis summarise all the incidents with regards disciplinary action and present to GM/RHRM with recommendations

HR Administration

Ensure the smooth workflow of the various HR functionalities as to maintaining and providing the needed support to Team members and Supervisors/ HOD's at all times. This includes, but is not limited to filing, administration of starters and leavers and payroll.

To provide an advice service to Team members and Supervisors/ HOD's on HR SOP's, Wyndham and local people policies, legal requirements, staffing issues, and act as an arbitrator where necessary.

Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters etc.

Ensure that the handbook is kept up-to-date at all times and that it is reviewed and printed prior to on boarding.

Ensure that sporadic Team member files audits are carried out on a monthly basis. Follow-up and ensure that team is fully trained on the correct filing standards.

Payroll to be reviewed and checked prior to the GM/Director of Finance or Financial Controller signing

Letters to be produced for the Team members in a timely manner

On boarding process to be seamless

Recruitment

Conduct interviews for all Supervisory and HOD positions

Work in conjunction with the RHRM for recruitment of GM's/Hotel Manager's/EAME's/Director of Operations/Exec Com/HR Team

Supervise HR team with regards to line level recruitment

Participate in annual salary and benefit surveys

Ensure that the employment contracts templates are pre-approved by RHRM prior to use and not edited

Review manning and re-recruitment of all positions

Ensure that the arrival experience is as good as the guests

Ensures that all open jobs are posted on the Career website and the SOP's and Wyndham standards are followed in using the system

Performance Management

Ensure that all departing Team members have the opportunity to have an online exit interview

On a monthly basis ensure that a summary of exit interviews is sent to the GM as well as the HOD's

Ensure that the administration of the 3-month/5 month review (where applicable) process in the property and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties

Analyse the reviews to see if there are trends in the reviews; this is to be shared on a monthly basis with the GM

Performance Review

Ensure that appropriate training is done with the HOD's and Supervisors that administer the review process

Talent Reviews are alive and active and the target audience know why they are so important

Pay increase master spreadsheet is constructed to be reviewed by the GM /DoF/FC as per the EMEA policy

Pay increase letters are done in an accurate and timely manner. All letters are distributed, one singed copy returned and all the information updated in HRIS.

HR Communication

Conduct monthly departmental HR meetings and ensure that it is minuted

Conducted weekly documented 121's with all direct reports

Share all relevant information with GM/RHRM in weekly 121's

Monthly HOD Meeting

Weekly Exec Com Meeting

Quarterly all Hotel Meeting

Morning HR Meeting

Attend Morning hotel meeting when needed

Ensure that team publish the monthly hotel magazine

Team member Meetings

Third party contracts (where applicable)

Manage the following contracts:

Transportation

Accommodation

Pest Control

Medical Insurance

Training

Ensure that the Training Manager/responsible person conducts the relevant trainings to the business needs

Attend where possible the monthly departmental trainer meetings with the Training Manager/responsible person

Ensure 100% Training Manager/responsible person compliant with all mandatory training requirements

Review the monthly training calendar with the Training Manager/responsible person

Ideally 4+ years as a Human Resources Manager in a branded hotel

Able to lead and manage a large team

Knowledgeable with all aspects of the HR function

Able to work with little guidance as it is a stand-alone role

Bachelor Degree is required

Vacancy is open only to Saudi Nationals

Familiarity with and knowledge of Saudi employment laws ideally

COMPANY OVERVIEW:Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.Employment DisclaimerIn some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and.