Support | Sydney, Australia | Remote, Remote | Full-Time
Atlassians have flexibility in where they work - whether in an office, from home, or a combination of the two.
That way, Atlassians have more control over supporting their family, personal goals, and other priorities.
We can hire people in any country where we have a legal entity.
Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Our office is in Sydney, Australia, but we offer flexibility for eligible candidates to work remotely across Australia.
Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.
We're looking for Cloud Migrations Managers to help our enterprise customers learn about migration options and plan and implement migrating their Atlassian software instance from their On-Premise environment to the Atlassian Cloud.
The CMMs and are committed to helping large customers migrate with ease.
They help coordinate internal and external partners, work as consultants with customers from technical admins to executives, facilitate building project plans and lead customer accountability.
Also, they'll also internally and issues/guide insights to create product strategy and improve our customer success processes.
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community.
Our offerings include health coverage, paid volunteer days, wellness resources, and so much more.
Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal:
to unleash the potential of every team.
Our software products help teams all over the planet and our solutions are designed for all types of work.
Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success.
To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process.
Simply inform our Recruitment team during your conversation with them.
Research and qualify inbound customers are "migration ready" based on their licence profile and shared information;
Lead and manage the migration for our customers by coordinating internal and external stakeholders.
Conduct discovery during the customer migration process to assess and understand their use case, migration needs and any potential roadblocks to migrating;
Advise customers on how to plan/prepare for migrations from On-Premise to Cloud;
Ensure customers partner with Technical Support for troubleshooting and to assist with the data migrations;
Partner with multiple teams, including Customer Success Managers, Enterprise Advocates and Loyalty Advocates, Technical Support, Customer Programmes, and Product;
Communicate customer trends and feedback to other teams to improve documentation, tooling, product and process; and platform;
Develop recommendations for how to improve the migration experience for our customers.
8+ years experience in a strategic customer-facing role within either customer support, customer success, a migrations-specific department, or other meaningful function.
Project management experience and a natural propensity for public speaking and experience leading C-level conversations.
Ask compelling/ leading questions, uncover common customer themes, and lead technical planning and project planning;
Build presentations, write content, and present to large audiences.
Experience navigating a SaaS working environment with DevOps or IT teams and completing large projects.
Familiarity with translating customers technical requirements to meaningful asks from the product and engineering teams
Broad experience working with Enterprise level customers, comfort in navigating a large organisation and confirmed past involvement in building relationships internally.
Empathy for customer anxiety and experience helping customers deal with change management within their organisation;
Strategic account management skills.
And increase process and tools to reduce inefficiencies and scale the programme.
Experience advancing potential customer challenges before they become full-blown issues and ability to partner with other teams to resolve and communicate needed information back to the customer.
Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.
Australia - Brisbane
June 24, 2024
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative...
Australia - australia
June 22, 2024
We seek only the best candidates who are passionate brand ambassadors and determined to contribute to our team's performance. We are always on the look-out for dedicated, fashion forward and like-minded individuals! Apply now Job no: 784357 • Work type: Full time • Location: Wangaratta • Categories:...
Department of Defence of Australia
Australia - canberra
June 16, 2024
As an ASD4, ASD5 or ASD6 Network Engineer, you will be responsible for the design, build and support of the Organisation's IP based Wide Area Networks, Local Area Networks, firewalls and supporting ASD systems in a period of technological change. • Administer and maintain specific security...
Australia - sydney
May 6, 2024
Senior Principal Software Engineer - Jira Experience Platform Engineering | Sydney, Australia | Remote, Remote | Full-Time Atlassian can hire people in any country where we have a legal entity. • Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can...
Australia - australia
April 23, 2024
Drawboard is a SaaS Scaleup creating a world that works without paper, with a niche in Design & Construction. • We do this by creating the world's best document markup and collaboration platform - think Google Docs for PDFs, and with a super slick modern interface and experience. • You may know us...
Australia - sydney
April 23, 2024
• Software Developers do things that others simply can't. • The trading team couldn't do what they do without them. • Whether it's building platform resilience or triaging potential issues, your team is crucial to operations. • This isn't just a ticket response set up though. You'll get to deploy...
Australia - melbourne
June 26, 2024
• Identify and assess product solutions to improve coverage, utilising a strong understanding of customer needs • Australia wide location / hybrid work from home • Permanent role • Identify and assess product solutions to improve coverage, utilising a strong understanding of customer needs •...
Australia - burnie
June 3, 2024
Burnie, TAS William Adams Become the future of the Williams Adams Cat team as an Apprentice Fabricator / Boilermaker based in our Burnie branch. You will be signing up to a four-year apprenticeship, where you will receive first class training in heavy fabrication and welding work on a massive range...
Australia - new south wales
May 12, 2024
Please be aware that you are now being navigated away from the I Work for NSW job board to a different website to complete your application. • It is important to note that the website you're being navigated to may use a different username and password to the one you use on I Work for NSW. • If you...
Australia - geelong
May 2, 2024
Description Simulation-based First Aid Trainer - Geelong Empowering people with vital skills to navigate critical situations • Use your emergency background to empower others • Flexible work/life balance • Be part of a dynamic and innovative team, saving lives and protecting people If you're a...
Australia - mandurah
June 27, 2024
McDonald's Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca's has over 1000 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the...
Australia - remote
January 31, 2024
Now accepting applicants for Focus Group studies. Earn up to $1550 per week part-time working from home. Must register to see if you qualify. No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists Our company is...
Australia - australia
March 28, 2024
Mar 25, 2024 - Grow is hiring a remote Engineering Team Lead. • Location: • Australia. • Company Description Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. • GROW Inc...
Australia - australia
May 2, 2024
HR & Operations Manager, Centra - Lee Group, Charleville, Cork & Pallasgreen, Limerick I started part time working in Lee's Centra in Charleville when I was 19. • I was doing a four-year degree in Mary Immaculate College, Limerick in Childcare. • I worked full time for all the holidays and part time...
Australia - australia
June 23, 2024
• 2x Full-timeor Part-timeongoing positions,co-located at headspace Dandenong • Work from home, in-clinic andacross the Kingston/Greater Dandenong community • $47- $51 p/Hr + Super + generous Salary Packaging benefitsup to $18,550 Are you an experiencedMental Health Clinician looking to make a...
Australia - remote
May 30, 2024
Now accepting applicants for Focus Group studies. Earn up to $1550 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed. Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in...
Australia - adelaide
May 11, 2024
Sunlite Mitre 10 Administration & Office Support Jobs in All Australia Suggestions will appear below the field as you type Show classification list. Show classification list. Administration & Office Support Where Suggestions will appear below the field as you type classification: Administration &...
Australia - wyndham
June 23, 2024
12-18 Distribution Dr, Truganina VIC 3029, Australia ● Truganina VIC 3029, Australia Req #4179 Wednesday, 19 June 2024 City FM Australia is a Global leader in Facilities Management, Engineering, Construction and Energy solutions. We are committed to supporting our team and ensuring safe & reliable...
Australia - adelaide
June 28, 2024
The Company • Our client is a well known Tier 1 civil construction company who have been successfully operating in the market for a number of decades. • They have a solid reputation for delivering projects to a high standard, which is reflected in their repeat business. • The organisation offers a...
Australia - sydney
June 22, 2024
Join the team redefining how the world experiences design. • Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. • We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. • Where and how you...
Australia - brisbane
May 2, 2024
Wednesday, August 9, 2023 to Thursday, August 10, 2023 Contact North | Contact Nord respectfully acknowledges that our work, and the work of our community partners, takes place on traditional Indigenous territories across the province. • We are grateful to be able to work and live in these...
State Government of Victoria Australia
Australia - Victoria - Victoria - Melbourne
June 27, 2024
Job type: Full time / 5 Year Fixed-term Contract • Salary: Salary not specified • Occupation: Arts and Sports • Reference: VG/MV/0373 • We are seeking an innovative and dynamic leader to join our Executive Leadership Team at Museums Victoria. This pivotal role is at the heart of...
Australia - hervey bay
June 14, 2024
Your time. Your Goals. What is DoorDash Available in 63 cities in Australia and over 4,000 cities across the world , DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. As a Dasher , you can be your own boss and enjoy the flexibility of...
Australia - sydney
May 25, 2024
Every day, we speak with frustrated bankers, lenders, and finance professionals who are desperate for a change - whether that's to escape the 9-5 grind, increase their earning potential, or to leave the corporate world behind and grow a business of their very own. • Why are so many bankers making...
Australia - sydney
June 12, 2024
Take the next step in elevating your managerial career, by becoming a Team Manager in one of our Melbourne Stores!Louis Vuitton is more than a name…its a mindset.For more than 150 years Louis Vuitton has shared the spirit of excellence and passion. • Founded at the dawn of the modern travel era,...
Australia - sydney
April 30, 2024
Why join KINESSO? • Largest global digital marketing agency with 6200+ experts across 60 offices globally. • Take the time you deserve with unlimited time off (Leave+), birthday, anniversary, monthly wellness days and progressive parental leave policies. • A hybrid working model and incredible...
Australia - willoughby
June 28, 2024
Love working with Designer and Luxury Optical and Sunglasses Brands? Looking forward to help the community with eye care? You are in the right place if you answered yes to those two questions above! Being one of the leading Optometrists and Eyewear Specialists, we look forward to developing our...