Guest Service Agent - Hotel Indigo Brisbane

Pro invest Careers
AU - brisbane
June 25, 2024

About Us:

Vista Hospitality Group proudly introduces a pioneering approach to the Australasian hospitality sector. As trusted partners to global hotel brands including voco, Indigo, Sebel, and our own esteemed brands, we are dedicated to delivering exceptional experiences across diverse communities.

At Hotel Indigo Brisbane,immerse yourself in a journey of exploration and local discovery at Hotel Indigo Brisbane. Nestled within a vibrant community, our boutique hotel blends authentic local experiences with modern design and intimate service, ensuring each guest feels truly connected.

Position Overview: Front Office Guest Service Agent

Join us in shaping the successful launch of Brisbane's inaugural voco and Hotel Indigo, crafting memorable experiences that define hospitality excellence. Collaborate with a dynamic Front Office team committed to innovation and guest satisfaction.

Position Requirements:

Previous front office, reception, or reservations experience within hospitality or similar service environments.
Proficiency in welcoming and farewelling guests, managing check-in/out processes, and handling guest inquiries via face-to-face, telephone, and email.
Knowledgeable in providing local activity and event information.
Flexible team player with a proactive and positive attitude.
Exceptional communication skills, both verbal and written.
Ability to thrive under pressure, multitask effectively, and maintain composure.
QLD RSA certification required.

You Possess:

A genuine passion for hospitality and creating authentic connections.
High energy levels and a drive for delivering superior service.
Detail-oriented with a knack for multitasking.
Adaptability and composure under pressure.
Impeccable personal presentation and communication skills.

In Return, We Offer:

Career growth opportunities within Vista Hospitality Group.
Discounts on food & beverage and accommodation across our network.
International colleague accommodation discounts within IHG.
Complimentary Familiarisation Stay at the hotel after 6 months.
Colleague Referral Incentive Program.
Employee Assistance Program (EAP) and a positive staff culture commitment.
And many more benefits of being part of Vista and IHG network.

Join Our Family: At Vista Hospitality, we foster a culture of development and promotion from within. If you are passionate about hospitality and ready to contribute to a team dedicated to excellence, we invite you to apply.

Application Process: We appreciate all applications; however, only successful candidates will be contacted. Vista Hospitality Group is an equal opportunities employer committed to providing a safe, inclusive, and respectful environment for all.

If you are prepared to embark on an exciting career journey with us, apply now!

Explore, Stay, and Thrive with Hotel Indigo Brisbane!

Read the full job description and apply online on the recuiter's web-site

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