Shift Manager

Working for Macca's is more than just a job.
We're a business that aims to have a positive impact in everything we do.
We offer good value, quality food and a fantastic experience for our customers.
But it's not just about the millions of meals we serve each day.
It's also about the hundreds of communities across Australia where you'll find our restaurants, and the thousands of people who work in those.
It's about you.
Whatever you want to get out of your career - with McDonald's, you can.

How about the chance to work for one of the world's most recognizable brands.
A company that provides the support and training to help you realize your ambitions on all fronts:
Professionally, personally, financially.
To grow by tapping into a network that spans across the globe.
If that sounds compelling to you, then we'd love to hear from you.

YOU.

You understand that service isn't just a transaction.
It's about making a connection.
You don't lead by rules, you lead by example.
You have high expectations and consistently raise the bar for not only yourself, but also your team.
When confronted with a situation you're able to assess and problem solve with confidence.
You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

YOUR OPPORTUNITY.

Instilling a sense of pride within your co-workers.

Inspiring a team and to create a culture that helps deliver the world's best QSR experience.
Participating in local events that positively impact your community
Upholding our renowned cleanliness methodology.
Building sales and profits, which in turn build your value, professionally and financially.

Key Tasks and Responsibilities
• Coach and empower your crew to deliver on exceptional results
• Take accountability and responsibility for critical food safety and sanitation standards and ensuring they are maintained at all times
• Engage with the customer to identify areas of strength and opportunity and make recommendations for improvement
• Identifythe changing needs of the customer and leads innovative results to improve the business
• Supervise and verify correct crew procedures especially in the areas of service and quality
• Comply with restaurant safety standards and action plans
• Ongoing monitorall areas of the restaurant to provide coaching and development to crew and ensure the shift is running smoothly and at the acceptable standards
• Proactively self-develop to maintain a high standard of knowledge in all policies and procedures and be an operational expert
• Role modelprocedures and codes of conduct at all times
• Cooperatively and collaboratively works with the team to achieve overall objectives within the restaurant
• Actively seek to understand restaurant targets and monitorprogress
• Allocatetargets and responsibilitiesto the crew every shift and monitor progress and re-direct focus as required
• Supportthe Management team by leading the strategy and businessplanto achieve success

Full Time and Part Time positions available

Qualifications

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable.
You have high expectations and consistently raise the bar for yourself and your team.
When confronted with a situation, you can assess and problem-solve with confidence.

The Candidate Should:

Be available to work a variety of shifts and hours
Have access to a vehicle
Food service experience would be considered an asset
All applicants will require the completions of their MDP (Manager Development Program, Previous McDonald's experience will be highly advantages but not essential, as all training will be provided to the right applicant.

Read the full job description and apply online on the recuiter's web-site

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