.
Greet and welcome visitors:
Extend a warmand friendly welcome to all visitors, ensuring they feelcomfortable and valued.2.
Answer phone calls:
Handle incoming calls and direct them to the appropriate person ordepartment.
Take messages accurately and relay thempromptly.3.
Manage appointments:
Schedule andmaintain appointments for clients, employees, and executives usingelectronic calendars or appointment books.
Notify staff of anychanges or cancellations.4.
Maintain a clean andorganized reception area:
Ensure the reception area is tidy,presentable, and stocked with necessary supplies such as brochures,magazines, and business cards.5.
Handling mailand deliveries:
Sort, distribute, and track incoming and outgoingmail.
Receive and sign for packages and notify recipientspromptly.6.
Assist with administrative tasks:
Provide general administrative support such as photocopying,filing, typing, and data entry.
Help prepare documents, reports,and presentations as needed.7.
Handle inquiriesand provide information:
Proactively assist visitors and callers byanswering questions and providing accurate information about thecompany, its services, and its location.8.Maintain security procedures:
Monitor and ensure the security ofthe premises by following safety protocols, issuing visitor badges,and controlling access to restricted areas.9.Collaborate with other departments:
Coordinate with differentdepartments to address visitors' needs, relay messages, andensure smooth communication within theorganization.10.
Display professionalism andconfidentiality:
Treat all information, conversations, andinteractions with utmost discretion andconfidentiality.Requirements:
• Excellent communication skills, both verbal andwritten.- Strong interpersonal skills with an ability tobuild rapport and establish positive relationships with clients andcolleagues.- Professional appearance anddemeanor.- Basic computer skills and proficiency inusing office equipment.- Organizational and multitaskingabilities.- Customer service-oriented mindset and apatient, friendly demeanor.- Proactive and resourcefulproblem-solving skills.- Attention to detail andaccuracy in data entry and documentation.
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