Analyst Credit Servicing QC / Regulatory

The Analyst, Credit Servicing (QC / Regulatory) reviews the mortgage loan files and executes the revision of the documentation within the established timeline ascertaining that the documents are in accordance with the originated/closed and servicing, mortgage loan category and following the investors' requirements by using the applicable checklist (FHA, FNMA, Freddie Mac, VA, Rural, Conventional, etc.).
Position will be working hybrid based in Oriental Center building, San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES:
• Perform monthly and quarterly reviews in the required time according to investors, likes new loan setup, paid in full, servicing transfer, escrow analysis, mortgage insurance, flood y FHA 203k loans.
• Analyze the loan file documentation to determine category exception to ensure quality and compliance of the mortgage units with QC program guidelines.
• Manage the answers of the areas and follow-ups of the draft reports.
Also validate the different action plans.
• Management and monitoring of systems and sample selections.
• Review of the customer services claims and bring assistance if is necessary to the monthly delinquency review.
• Reports to Supervisor or Manager, the exceptions identified during the review process.
• Ensure compliance with state laws and federal regulations that apply including:
BSA, and all other regulatory, security and bank policies and procedures.
• Other duties may be assigned.
MINIMUM REQUIREMENTS:
• Associate degree in business administration or related field required.
• Two (2) years of experience in the mortgage operations, servicing and/or regulatory aspects.
• Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
• Excellent analytical skills and attention to detail.
• Superior communication skills to communicate across a broad base of internal & external stakeholders.
• Excellent communications skills written, in both English and Spanish required.
Oriental is an Equal Opportunity Employer ( EEO Employer / Affirmative Action for Females / Disabled / Veterans )
Recruitment Privacy Statement (om/assets/pdfs/recruitment\_privacy\_policy\_statement.pdf)
Compliance Posters
This may be the opportunity to change your life and take your career to the next level.
Oriental is a great place to work, grow and develop.
Each employee is key in the company's success.
Our team consists of an excellent group of people and we believe you could be one of them.
We offer you the opportunity to work and be part of an organization that is dedicated to progress.
We offer diverse employment opportunities that go from internships to executive positions.
We recognize that our employees are the most important asset of our company, which is why we foster an environment of collaboration, based on trust and mutual respect.
Our selection process promotes equal employment opportunity and does not discriminate on grounds of sex, color, age, social status, religious beliefs, veteran status or disability.
Included is reference material including our recruitment privacy policy and any relevant labor laws we abide to:

Compliance_Posters / Labor Laws (om/assets/pdfs/compliance\_posters.pdf)
Recruitment Privacy Policy Statement
Esta puede ser la oportunidad que cambie tu vida y lleve tu carrera profesional a otro nivel.
Oriental es un gran lugar para trabajar, crecer y desarrollarse.
Cada empleado es nuestro factor clave en el éxito de la compañía.
La mejor gente del mundo trabaja aquí y creemos que podrías ser uno de ellos.
Oriental te ofrece la oportunidad de trabajar y ser parte de una organización que se dedica al progreso.
En Oriental ofrecemos diversas oportunidades de empleo, que van desde internados hasta puestos directivos.
Reconocemos que nuestros empleados son el activo más importante de nuestra compañía, es por esto que fomentamos un ambiente de colaboración, basado en la confianza, el respeto mutuo, al valorar las diferencias de cada empleado.
Nuestro proceso de selección es uno que promueve la igualdad de oportunidades en el empleo y no discrimina por razón de sexo, color, edad, condición social, creencias religiosas, condición de veterano o incapacidad.
A continuación material de referencia incluyendo nuestra política de privacidad y leyes laborales aplicables:

Afiches de Cumplimiento/ Leyes Laborales (om/assets/pdfs/compliance\_posters.pdf)
Política de Privacidad de Reclutamiento