This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
Black and McDonald Limited
Category:
IT
Posted: May 4, 2024
Position : JDE Support Analyst
Location : Markham, ON
Work Structure : Permanent, full-time hours, hybrid (3 days in office, 2 days at home)
Position Summary
The JD Edwards Support Analyst provides analytical and technical expertise in implementing, designing, developing, supporting and/or analyzing solutions for customers through business and technical knowledge.
Participate in the implementation and development of solutions using expertise for problems to include maintenance, modification, or development of inter-related applications/solutions. Solutions link technical knowledge with business solutions and may range from consulting services (software recommendations) to developing integrated-automated systems. Duties include customer needs assessments as well as evaluating software requirements.
Duties & Responsibilities
Ensure the security and confidentially of all information managed by the Information Technology department in support of the company's operations.
Ensure the ongoing protection and integrity of the information systems, technology assets and artefacts of the company.
Analyze Tier 1 & 2 business requirements; perform process analysis of customer activities to determine business solutions or process improvement opportunities across business functions and recommend solutions. Oversee and assist with the gathering and documentation of requirements. Develop and maintain comprehensive documentation of business requirements.
Assess reported issues, provide regular and timely incident updates and work to drive them to closure
Create working procedures, build-up knowledge databases and functional documentation
Develop functional requirements and system design specifications that align with proposed or existing business solutions. Work with developers to ensure optimal solution delivered.
Implement enhancements, change requests, break-fixes, patches and updates. Develop test plans, test, coordinate user acceptance testing (UAT), and approve changes to ensure alignment with business objectives and test plans. Develop and deliver end user training materials as well as document solution.
Communicate software updates and changes to affected stakeholders.
Contribute to the development of project plans, participate, lead, assign and monitor tasks when required.
Liaise with management, functional leaders, department heads, and end-users to ensure system functionality meets business requirements.
Responsible for the design and support of JD Edwards. Maintain strong working relationships with customer by listening, understanding, and responding to identified needs.
Ability to develop presentations suited to the characteristics and needs of the audience.
Keep current and up-to-date with application architecture, ESU and service pack releases, functionality, and other CNC components
Education & Skill Requirements
Post-secondary education preferably in the field of business, finance, computer science or software engineering
8+ years of JD Edwards (JDE) support and business analysis experience
Strong knowledge of the JD Edwards EnterpriseOne Technical Foundation tools and CNC functionality
Knowledge of finance, construction, service or facility management
Ability to multi task and work in a fast paced environment
Excellent written and oral knowledge of English
Excellent communication, documentation, planning, prioritization, organization and interpersonal skills
A customer first attitude to maintain and improve satisfaction.
Ability to work effectively in a goal-oriented team environment.
Ability to quickly grasp, articulate and document complicated business and technical issues.
Lean Six Sigma or other process improvement certifications/experience would be an asset
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
•
Location : Markham, ON
Work Structure : Permanent, full-time hours, hybrid (3 days in office, 2 days at home)
Position Summary
The JD Edwards Support Analyst provides analytical and technical expertise in implementing, designing, developing, supporting and/or analyzing solutions for customers through business and technical knowledge.
Participate in the implementation and development of solutions using expertise for problems to include maintenance, modification, or development of inter-related applications/solutions. Solutions link technical knowledge with business solutions and may range from consulting services (software recommendations) to developing integrated-automated systems. Duties include customer needs assessments as well as evaluating software requirements.
Duties & Responsibilities
Ensure the security and confidentially of all information managed by the Information Technology department in support of the company's operations.
Ensure the ongoing protection and integrity of the information systems, technology assets and artefacts of the company.
Analyze Tier 1 & 2 business requirements; perform process analysis of customer activities to determine business solutions or process improvement opportunities across business functions and recommend solutions. Oversee and assist with the gathering and documentation of requirements. Develop and maintain comprehensive documentation of business requirements.
Assess reported issues, provide regular and timely incident updates and work to drive them to closure
Create working procedures, build-up knowledge databases and functional documentation
Develop functional requirements and system design specifications that align with proposed or existing business solutions. Work with developers to ensure optimal solution delivered.
Implement enhancements, change requests, break-fixes, patches and updates. Develop test plans, test, coordinate user acceptance testing (UAT), and approve changes to ensure alignment with business objectives and test plans. Develop and deliver end user training materials as well as document solution.
Communicate software updates and changes to affected stakeholders.
Contribute to the development of project plans, participate, lead, assign and monitor tasks when required.
Liaise with management, functional leaders, department heads, and end-users to ensure system functionality meets business requirements.
Responsible for the design and support of JD Edwards. Maintain strong working relationships with customer by listening, understanding, and responding to identified needs.
Ability to develop presentations suited to the characteristics and needs of the audience.
Keep current and up-to-date with application architecture, ESU and service pack releases, functionality, and other CNC components
Education & Skill Requirements
Post-secondary education preferably in the field of business, finance, computer science or software engineering
8+ years of JD Edwards (JDE) support and business analysis experience
Strong knowledge of the JD Edwards EnterpriseOne Technical Foundation tools and CNC functionality
Knowledge of finance, construction, service or facility management
Ability to multi task and work in a fast paced environment
Excellent written and oral knowledge of English
Excellent communication, documentation, planning, prioritization, organization and interpersonal skills
A customer first attitude to maintain and improve satisfaction.
Ability to work effectively in a goal-oriented team environment.
Ability to quickly grasp, articulate and document complicated business and technical issues.
Lean Six Sigma or other process improvement certifications/experience would be an asset
Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
•
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Singing Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
New Westminster
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Spanish Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Strathcona County
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Academic tutoring Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Port Coquitlam
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Biology Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Sherbrooke
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Guitar Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
St. John's
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Arithmetic Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Boiestown
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Geometry Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Coquitlam
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Bridgewater
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Math Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Prince George
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Accounting Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Becancour
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Math Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Botwood
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Algebra Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Auteuil
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Guitar Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Bass River
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
English Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Waterloo
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
French Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Agassiz
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Algebra Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Vaughan
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
English Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Bishop's Falls
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Math Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
100 Mile House
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
IELTS Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Red Deer
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Piano Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Thunder Bay
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Spanish Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Ashcroft
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Trigonometry Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Saguenay
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
English vocabulary Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Bracebridge
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Algebra Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Surrey
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Technicien juridique
Company:
GPLC Arpenteurs géomètres inc
Posted: June 10, 2024
Technicien(ne) juridiqueGPLC Arpenteurs-Géomètres inc. est une entreprise où la qualité, l'accessibilité et l'innovation nous permettent de devenir le leader de demain en nous appuyant sur les efforts, le travail d'équipe, l'investissement et l'engagement que nous développons aujourd'hui. GPLC,
read more...
Singing Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Medicine Hat
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...
Biology Private Tutoring Jobs
Company:
Superprof
Location:
Canada -
Toronto
Posted: July 1, 2024
Company ProfileSuperprof is the #1 tutoring platform in Canada - We are looking for students, professionals or anyone with a passion to tutor to join the largest community of tutors worldwide. • Superprof has opened in over 41 countries around the world in order to be a window of education for
read more...