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Company:
HCLTech
Category:
IT
Posted: July 4, 2024
Responsibilities:
- Adhering to SLAs
- Performing root cause analysis
- Troubleshooting technical issues
- Defining processes and ensuring adherence to them
- Overseeing and ensuring successful completion of installation, configuration, and migration
- Ensuring maximum uptime as per SLA
- Understanding multi-geo support environments
- Building/maintaining a test environment
- Improving and maintaining customer and employee satisfaction
- Suggesting new technologies and design changes
- Monitoring and maintaining SLA requirements by team members
- Planning backup/restoration strategy for 24x7 operation support
- Suggesting patches/upgrades to maintain security levels
- Testing/auditing processes as required
- Identifying skill gaps and planning training/knowledge updates
Technical Requirements - Primary
- VMWare Infrastructure Administration and management
- Installation, provisioning, and troubleshooting of VMware Virtual Infrastructure and Physical Servers
- Installation, upgradation, and configuration of VMware vSphere Platform 6.x, 7.x ESXi Host, vCenter Server
- Deployment and provisioning of Windows, Linux VMs from templates, ISOs, and preconfigured appliances
- Installing security patches, functional patches, and version upgrades
- Performance tuning of ESX server
- Documenting support processes
- Maintaining compliance with Corporate Security Policies
- Restoration of data
- Snapshot, HA, DRS & Cloning background processes
- vCenter and ESXi Security hardening as per VMware standards
- ESXi host profile creation and implementation
- Health Check for VMs and ESX hosts using vRealize Suite
- Capacity Planning for virtual environment
- Expanding VM resources like CPU & RAM, and adding/expanding VMDKs
- Updating manager through OS upgrades
- Managing License Compliance for vCenter, ESXi, vROPs, VRA
- Configuration of Monitoring tool vRealize Operations
- Hands-on experience of Server build Automation
- Knowledge of DR Tools like SRM and Veritas
- Managing HP/Dell hardware and configuring Networking and storage via HP Tools
- Knowledge and Hands-on experience of HP OneView and Virtual Connect
Soft Skills:
- Excellent communication and conversation skills (Verbal and Written)
- Excellent customer handling skills
- Ability to handle high-pressure situations
- High level of acceptance
- Ability to drive HCL's values and methodology
- Proactively resolve issues and perform root cause analysis
Other Skills/Experience:
- Experience working on Production systems
- Experience with hardware platforms
- Knowledge of Cloud technologies like Azure or AWS
- Prior experience working in a DevOps/Agile environment will be an added advantage
•
Read the full job description and apply online on the recuiter's web-site
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