Production Support Specialist
Location: can be fully remote or in Chicago, IL
Duration: 6 months with possibility of extension
Job description
The Production Support Specialist (PSS) is a well-rounded, tech-savvy thinker with a bias towards resolution. The person in the role is responsible for project work associated with product rollout and other similar initiatives. The PSS role entails understanding the intricacies of our fulfillment programs, providing requirements, assisting with documentation of test cases, the setup of forms and variables in the administrative system, and executing tests during UAT.
The Product Support specialist will work with our internal and external partners, and our fulfillment team to ensure seamless communications and roll-outs for our products and services are performing as designed.
This includes but is not limited to the management of vendor print reports; the evaluation and troubleshooting of any reported printing errors; review of complex fulfillment requests escalated by Integrated Client Services team; and frequent correspondence with internal business partners such as Account Managers and Implementation Managers.
Responsibilities: Understand group insurance regulations related to fulfillment, including situs rules
Participate in project lifecycle for new product rollouts and regulatory changes
ssist with UAT of projects as assigned by Manager
Manage vendor print report log and troubleshoot policy errors
Draft cover letters for special mailings using Microsoft Word
Handle duplicate policy requests for complex cases
Create sample policies for the field
udit benefit setup completed by Contract Specialist team when needed
Handle complex benefit setup for groups with non-standard fulfillment rules when needed
Organize multiple production issues, customer requests and inquiries from other sources.
Maintain ownership until resolution of issue.
Other projects and duties as assigned
The role requires a high degree of systems thinking, organization, and time management as there are often multiple, competing priorities .
Skills
Excellent written and verbal communication skills, strong team player
Excellent knowledge of MS Suite of products and Adobe Acrobat Pro
Working knowledge of JavaScript
Ability to work independently
Proven ability to learn processes, infrastructure, systems and applications
Ability to operate in a dynamic environment and retain focus on goal achievement
•
United States - IL - IL - Yale
May 13, 2024
Description • We are looking for a careful forklift operator to move packages and material around our facilities. You will be operating a forklift with the utmost care to ensure efficiency and safety. Your job could involve driving around warehouses, storage spaces and other facilities. You must be...
United States - IL - IL - Tuscola
May 2, 2024
ADM is Hiring Local & OTR CDL A Truck Drivers For Our Decatur, IL Location For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve vital needs. Today, 30,000 ADM employees around the globe convert oilseeds, corn, wheat and...
United States - IL - IL - Altamont
May 3, 2024
Job Type • Full-time • Description • Stevens Industries is looking for skilled CNC Machine Operators to cut, band, and drill cabinet parts for production. A machine operator needs to possess attention to detail and a willingness to learn. On-the-job training is vital to the success of a machine...
United States - IL - IL - Naperville
June 1, 2024
Wilson Lines Is Hiring CDL A OTR Truck Drivers! Starting Pay at $0.62 CPM / Pay Increases To $0.65CPM After 90 Days No Touch Freight- Home Weekly Full Benefits, 401K Match, PTO Drivers Averaging 2500-3000 miles per week (Our highest performers average 3300 miles per week) Must Have A Valid Class A...
United States - IL - IL - Chicago
June 1, 2024
Wilson Lines Is Hiring CDL A OTR Truck Drivers! Starting Pay at $0.62 CPM / Pay Increases To $0.65CPM After 90 Days No Touch Freight- Home Weekly Full Benefits, 401K Match, PTO Drivers Averaging 2500-3000 miles per week (Our highest performers average 3300 miles per week) Must Have A Valid Class A...
United States - IL - IL - Vandalia
May 29, 2024
Flatbed CDL Driver, Regional Route: $1,000.00 $1,900.00 per week. Most Weekends off!AMERICA PROUD. FLATBED STRONG. DRIVE SYSTEM TRANSPORT! Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for regional and...
United States - IL - IL - Decatur
February 7, 2024
Overview • Works closely with the radiologist to perform diagnostic and vascular ultrasound procedures at the technical level, contributing to the efficient operation of the department and promoting the philosophy, to ensure the quality and continuity of patient care. Maintains the standard of care...
United States - IL - IL - Edgewood
May 13, 2024
Job Type • Full-time • Description • We are currently seeking a detail-oriented and organized Project Accountant to join our Casework Services financial team. This role is crucial for maintaining the financial health of our projects by managing accounts receivable, project reconciliations, pay...
United States - IL - IL - Beecher City
May 30, 2024
Description • We are looking for a responsible Quality Inspector to check the quality of all incoming and outgoing material and products as well as production procedures. You will be a firm advocate of quality in our business. The ideal candidate will possess a trained eye for detail and will be...
United States - IL - IL - Belleville
May 6, 2024
Wilson Lines Is Hiring CDL A OTR Truck Drivers! Starting Pay at $0.62 CPM / Pay Increases To $0.65CPM After 90 Days No Touch Freight Full Benefits, 401K Match, PTO Drivers Averaging 2500-3000 miles per week (Our highest performers average 3300 miles per week) Must Have A Valid Class A CDL & 2 Years...
United States - IL - IL - Mattoon
May 13, 2024
Job Type • Full-time • Description • We are currently seeking a detail-oriented and organized Project Accountant to join our Casework Services financial team. This role is crucial for maintaining the financial health of our projects by managing accounts receivable, project reconciliations, pay...
United States - IL - IL - Montrose
May 3, 2024
Job Type • Full-time • Description • Stevens Industries is looking for skilled CNC Machine Operators to cut, band, and drill cabinet parts for production. A machine operator needs to possess attention to detail and a willingness to learn. On-the-job training is vital to the success of a machine...
United States - IL - IL - Cowden
May 13, 2024
Job Type • Full-time • Description • We are currently seeking a detail-oriented and organized Project Accountant to join our Casework Services financial team. This role is crucial for maintaining the financial health of our projects by managing accounts receivable, project reconciliations, pay...
United States - IL - IL - Newton
February 26, 2024
Description • We are looking for a substitute teacher to incorporate learning opportunities that encourage curiosity, exploration and problem-solving appropriate to the developmental levels and learning styles of each child. • Supervises children at all times to ensure their safety. •...
United States - IL - IL - Joliet
June 2, 2024
MedPro Healthcare Staffing is seeking a travel nurse RN Telemetry for a travel nursing job in Joliet, Illinois. & Requirements • Specialty: Telemetry • Discipline: RN • Start Date: 06/09/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel MedPro...
United States - IL - IL - Shelbyville
February 26, 2024
Description • We are looking for a substitute teacher to incorporate learning opportunities that encourage curiosity, exploration and problem-solving appropriate to the developmental levels and learning styles of each child. • Supervises children at all times to ensure their safety. •...
United States - IL - IL - Edgewood
May 3, 2024
Job Type • Full-time • Description • Stevens Industries is looking for skilled CNC Machine Operators to cut, band, and drill cabinet parts for production. A machine operator needs to possess attention to detail and a willingness to learn. On-the-job training is vital to the success of a machine...
United States - IL - IL - West Chicago
May 28, 2024
• Sign On Bonus • Weekly Pay • Top Weekly Pay • Hourly Pay Range starting at $28.00 • Pay based on experience • Home Time We are hiring a fleet mechanic for our West Chicago, IL area. This facility is on Charles Ct, West Chicago, IL 60185 Diesel Technician • • Full-time mechanic for maintaining and...
United States - IL - IL - Beecher City
May 13, 2024
Job Type • Full-time • Description • We are currently seeking a detail-oriented and organized Project Accountant to join our Casework Services financial team. This role is crucial for maintaining the financial health of our projects by managing accounts receivable, project reconciliations, pay...
United States - IL - IL - Watson
February 26, 2024
Description • We are looking for a substitute teacher to incorporate learning opportunities that encourage curiosity, exploration and problem-solving appropriate to the developmental levels and learning styles of each child. • Supervises children at all times to ensure their safety. •...
United States - IL - IL - Effingham
May 2, 2024
ADM is Hiring Local & OTR CDL A Truck Drivers For Our Decatur, IL Location For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve vital needs. Today, 30,000 ADM employees around the globe convert oilseeds, corn, wheat and...
United States - IL - IL - Ingraham
May 13, 2024
Job Type • Full-time • Description • We are currently seeking a detail-oriented and organized Project Accountant to join our Casework Services financial team. This role is crucial for maintaining the financial health of our projects by managing accounts receivable, project reconciliations, pay...
United States - IL - IL - Neoga
February 26, 2024
Description • We are looking for a substitute teacher to incorporate learning opportunities that encourage curiosity, exploration and problem-solving appropriate to the developmental levels and learning styles of each child. • Supervises children at all times to ensure their safety. •...
United States - IL - IL - Brownstown
May 30, 2024
Description • We are looking for a responsible Quality Inspector to check the quality of all incoming and outgoing material and products as well as production procedures. You will be a firm advocate of quality in our business. The ideal candidate will possess a trained eye for detail and will be...
United States - IL - IL - Mattoon
May 2, 2024
ADM is Hiring Local & OTR CDL A Truck Drivers For Our Decatur, IL Location For more than a century, the people of Archer Daniels Midland Company (NYSE: ADM) have transformed crops into products that serve vital needs. Today, 30,000 ADM employees around the globe convert oilseeds, corn, wheat and...
United States - IL - IL - Alton
May 6, 2024
Wilson Lines Is Hiring CDL A OTR Truck Drivers! Starting Pay at $0.62 CPM / Pay Increases To $0.65CPM After 90 Days No Touch Freight Full Benefits, 401K Match, PTO Drivers Averaging 2500-3000 miles per week (Our highest performers average 3300 miles per week) Must Have A Valid Class A CDL & 2 Years...
United States - IL - IL - Rockford
May 13, 2024
Churchill Transportation is Hiring CDL A Regional Truck Drivers! Must Have A Valid Class A CDL License & 2 Years of Verifiable Experience * Earn $80k-$90k + BonusPay!!! Southeast & Midwest Runs ONLY No Touch FreightHome Weekly! Out 5 Days - Home 2 Days - Usually Weekends Low turnover rate! We keep...