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An important characteristic of any set of data is the variation in the data. In some data sets, the data values are concentrated closely near the mean; in other data sets, the data values are more widely spread out from the mean. The most common measure of variation, or spread, is the standard deviation. The standard deviation is a number that measures how far data values are from their mean.

The standard deviation

  • provides a numerical measure of the overall amount of variation in a data set, and
  • can be used to determine whether a particular data value is close to or far from the mean.

The standard deviation provides a measure of the overall variation in a data set

The standard deviation is always positive or zero. The standard deviation is small when the data are all concentrated close to the mean, exhibiting little variation or spread. The standard deviation is larger when the data values are more spread out from the mean, exhibiting more variation.

Suppose that we are studying the amount of time customers wait in line at the checkout at supermarket A and supermarket B . the average wait time at both supermarkets is five minutes. At supermarket A , the standard deviation for the wait time is two minutes; at supermarket B the standard deviation for the wait time is four minutes.

Because supermarket B has a higher standard deviation, we know that there is more variation in the wait times at supermarket B . Overall, wait times at supermarket B are more spread out from the average; wait times at supermarket A are more concentrated near the average.

The standard deviation can be used to determine whether a data value is close to or far from the mean.

Suppose that Rosa and Binh both shop at supermarket A . Rosa waits at the checkout counter for seven minutes and Binh waits for one minute. At supermarket A , the mean waiting time is five minutes and the standard deviation is two minutes. The standard deviation can be used to determine whether a data value is close to or far from the mean.

Rosa waits for seven minutes:

  • Seven is two minutes longer than the average of five; two minutes is equal to one standard deviation.
  • Rosa's wait time of seven minutes is two minutes longer than the average of five minutes.
  • Rosa's wait time of seven minutes is one standard deviation above the average of five minutes.

Binh waits for one minute.

  • One is four minutes less than the average of five; four minutes is equal to two standard deviations.
  • Binh's wait time of one minute is four minutes less than the average of five minutes.
  • Binh's wait time of one minute is two standard deviations below the average of five minutes.
  • A data value that is two standard deviations from the average is just on the borderline for what many statisticians would consider to be far from the average. Considering data to be far from the mean if it is more than two standard deviations away is more of an approximate "rule of thumb" than a rigid rule. In general, the shape of the distribution of the data affects how much of the data is further away than two standard deviations. (You will learn more about this in later chapters.)

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Step 1: Find the mean. To find the mean, add up all the scores, then divide them by the number of scores. ... Step 2: Find each score's deviation from the mean. ... Step 3: Square each deviation from the mean. ... Step 4: Find the sum of squares. ... Step 5: Divide the sum of squares by n – 1 or N.
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Bhartdarshan' is an internet-based travel agency wherein customer can see videos of the cities they plant to visit. The number of hits daily is a normally distributed random variable with a mean of 10,000 and a standard deviation of 2,400 a. what is the probability of getting more than 12,000 hits? b. what is the probability of getting fewer than 9,000 hits?
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Source:  OpenStax, Introductory statistics. OpenStax CNX. May 06, 2016 Download for free at http://legacy.cnx.org/content/col11562/1.18
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